What are the responsibilities and job description for the Medical Secretary position at Ortho Rhode Island?
The Medical Secretary emphasizes highly personalized care and helps patients surpass barriers to healthcare by improving the patient/provider relationship. They navigate our patients through all facets of their visits by collecting patient information, and by managing and performing designated duties. Our Medical Secretary strives to provide a white glove service to the patient during their visit and maintains patient flow throughout the clinic.
Duties and Responsibilities include but are not limited to:
- Welcomes patients by greeting them on the telephone; answering or referring inquires
- Triage patient calls and physician messages
- Process and fulfill physician approved prescription requests
- Obtain authorizations for prescriptions
- Completing forms such as (but not limited to): TDI/FMLA and Work Notes
- Scheduling follow up appointments, initial therapy visits, and MRI appointments
- Obtain prior authorizations as needed for advanced imaging studies and specialty injections as assigned
- Advise patients on any co-payment or co-insurance prior to in office procedures
- Update patient of authorization status and confirm receipt of specialty injection or imaging study being sent to facilities outside of ORI
- Send referrals to specialists and pain centers as ordered by the physician
- Remain accountable and follow through on all commitments made to patients
- Compliance with HIPAA and OSHA regulations
- Other duties may be assigned as necessary
This is a full-time, Monday through Friday position.
We invite you to submit your resume for consideration! OrthoRI provides a competitive salary and comprehensive benefit programs including dental, vision, paid sick and vacation, 9 paid holidays, supplemental benefits and group long term disability and life insurance! OrthoRI offers the opportunity to work with a collaborative team focused on the highest level of patient care and teamwork. Learn more about OrthoRI at www.orthopedicsri.com or follow us on Facebook at https://www.facebook.com/OrthoRhodeIsland
Job Type: Full-time
