Medical Front Office Receptionist

Position Summary:
We are seeking a highly organized and friendly Medical Receptionist to join our healthcare team. The ideal candidate will excel in providing exceptional customer service while efficiently managing administrative tasks. As a Medical Receptionist, you will be responsible for welcoming patients, verifying insurance information, collecting payments, and effectively communicating with both patients and office staff.

Responsibilities:

• Greet patients in a warm and friendly manner as they arrive for their appointments.
• Efficiently check patients in using electronic medical record (EMR) systems or other office software.
• Verify patient insurance coverage and eligibility, ensuring accurate information is obtained.
• Collect copayments, deductibles, and outstanding balances from patients, and process payments securely.
• Answer phone calls and emails promptly, addressing patient inquiries and scheduling appointments as needed.
• Coordinate with medical staff to ensure timely patient flow and address any scheduling conflicts.
• Maintain cleanliness and organization of the reception area, ensuring a comfortable environment for patients.
• Assist with administrative tasks such as filing, faxing, and scanning documents as required.
• Collaborate with office staff to ensure accurate record-keeping and adherence to compliance standards.
• Handle sensitive patient information with confidentiality and professionalism at all times.

Qualifications:

• High school diploma or equivalent required; additional education or certification in healthcare administration is a plus.
• Previous experience in a medical office setting or customer service role preferred.
• Proficiency in using electronic medical record (EMR) systems and basic office software.
• Excellent communication and interpersonal skills, with a strong focus on customer service.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Attention to detail and accuracy in data entry and record-keeping.
• Strong problem-solving skills and the ability to remain calm under pressure.
• Flexibility to adapt to changing priorities and work schedules as needed.
• Knowledge of medical terminology and insurance processes is desirable but not required.
• Commitment to maintaining patient confidentiality and privacy in accordance with HIPAA regulations.

This position offers an exciting opportunity to play a vital role in delivering quality healthcare services to our patients. If you are a motivated individual with a passion for customer service and healthcare administration, we encourage you to apply for this position.

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic
• Medical office
• Outpatient
• Private practice

Medical specialties:

• Orthopedics

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical administrative support: 2 years (Required)

Ability to Relocate:

• Irvine, CA 92618: Relocate before starting work (Required)

Work Location: In person