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IT Support Level 2 (Norcross, GA)

OSTechnical
Norcross, GA Other
POSTED ON 3/23/2023 CLOSED ON 5/31/2023

What are the responsibilities and job description for the IT Support Level 2 (Norcross, GA) position at OSTechnical?

Job Description

We’re seeking an IT Support Analyst to provide phone and remote tier 1 and some tier 2 IT Support to approximately 3000 end users for a wide variety of applications, technology, software, and hardware issues.

Apply now, if you have the skills listed below:

  • Experience troubleshooting Citrix environments
  • VDI (Virtual Desktop Infrastructure) experience
  • Understanding of Group Policies and Azure
  • Excellent customer service experience
  • Ability to work well in a fast-paced enterprise environment
  • Experience supporting any ERP system is helpful
  • Bachelor’s Degree
  • Available to work 40 hours per week; 3 days onsite and 2 days remote in Georgia

Salary : $28 - $30

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