Project Support Specialist

Under the supervision of the Special Projects Coordinator, provides administrative, technical, and project management support to all staff members in the Strategic Impact Department. Collaborates with professional staff of the department by managing marketing and communications materials, planning and organizing special events, preparing reports and contracts, and collecting and compiling research data.

This is a full-time benefited position working out of the Fillmore Complex in West Olive, MI. Travel to other county locations as needed. Typical working hours are Monday-Friday 8:00am-5:00pm. 

The essential functions of this position include, but are not limited to, the following:

1. Manages and executes the design, authoring and publishing of multimedia, including videos, pamphlets, brochures, newsletters, press releases, social media posts, presentations, locator maps, and other informational media explaining and promoting departmental programs, services, and initiatives. Performs interviews for articles, photographs and videos events and initiatives.
2. Manages developing, maintaining, and updating departmental information on the Ottawa County website. Independently ideates and implements creative and analytical improvements to website layout.
3. Photographs and video events, initiatives, and projects being worked on by department staff.
4. Plans and organizes special events, meetings, training, and other projects, including mailing promotional materials, securing meeting sites and ancillary services such as catering and equipment, setting up online event registration, following-up on responses, assisting with meeting registration and providing other support. Prepares event material and responds to requests for information regarding events. Compiles event evaluations following event.
5. Integrates data from various sources and information systems into easily understood reports and data visualizations. Assists with collecting and compiling data for assigned reports and prepares data tables, graphic data presentations and other report features.
6. Initiates and prepares various correspondence, reports, contracts, and other documents for department.
7. Proofreads correspondence and other documents for inaccuracies in spelling, punctuation, grammar, and format.
8. Provides technical assistance to Department staff on special projects by making calls, collecting and compiling information, checking on various potential sources of information, and providing related support assistance. Additionally, identifies and manages special projects under the supervision of the Special Projects Coordinator.
9. Performs other duties as assigned.

Associates degree or post-secondary coursework in communications, public relations, journalism, marketing, or related field and at least two years of progressively responsible experience in communications, marketing, graphic design or other related field.

Required Knowledge and Skills: 

1. Thorough working knowledge of word processing, spreadsheet, desktop publishing, graphics, presentation, photo editing and database management applications software.
2. Good knowledge of website design.
3. Up-to-date knowledge on social media and the ability and willingness to stay current with trends.
4. Good critical thinking and problem-solving skills, and accurate mathematical skills.
5. Good project management skills, maintains organization and follows through on deadlines.
6. Good English language usage skills, including spelling, grammar, punctuation, and construction in both written and verbal context along with strong proofreading skills.
7. Must possess a strong attention to detail and exceptional research skills.
8. Excellent interpersonal, customer service, and human relations skills.

Physical Requirements: Must be able to perform essential job functions with or without reasonable accommodations, including, but not limited to, visual and/or audiological appliances and devices to increase mobility. 

Working Conditions:  Work is generally performed in a normal office environment. 

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.