What are the responsibilities and job description for the Clinical Administrator position at Outreach Recovery?
Do you have a passion to help others who are suffering with addiction and substance abuse to get their lives back on track? Join our group of expert clinicians and health care professionals who specialize in substance abuse and drug addiction treatment.
Outreach Recovery is a national leader in the treatment of substance use disorders. With over 20 facilities in the Mid-Atlantic region and growing, we are looking to continue our growth and bring on expert and dedicated team members to reach a challenging population.
We are looking for an enthusiastic full-time Clinical Administrator to join our team. This opportunity will allow the employee to grow into new roles and responsibilities. The job is dynamic and challenging while allowing you to use your personality and people skills.
General Responsibilities
- Patient navigator duties including assisting withTransportation, Housing, and Social Services.
- Scheduling and taking payments for patients receiving Counseling with Outreach.
- Knowledge of how to manage Addiction Medicine inquiries and factors regarding the patient populations
- Be a liaison between clinical and administrative staff
- Listening to customers’ needs and making appropriate recommendations regarding the proper place in our list of services.
- Promoting our treatment programs and world-class clinicians.
- Communicating the value of programs and how important it is to seek help for addiction
- Scheduling and confirming appointments in a professional and timely manner.
- Administrative tasks involved in treating a very complicated and demanding patient population
Administrative Tasks
- Inputs patient documentation and metrics into Outreach Recovery’s designated EMR/EHR to ensure provider information certainty during follow-up appointments (along with CM)
- Collects payment and insurance information from patients
- Ensures that new patient appointment procedures are followed and completed prior to patient arrival
- Reports patient demographics, admissions, and missed appointments
- Communicates with pharmacies to verify prescriptions and make necessary changes per provider guidance
- Monitors and takes patient vitals and facilitates urinalysis collection, if needed
- Maintaining and Retaining Current Patients through Streamlined Care Protocols
- Records patient and provider information according to DEA requirements
Requirements
- HS Diploma
- Medical Office/Healthcare experience required
- Experience in Addiction Medicine or Behavioral Health Preferred
- Saturdays required
Job Type: Part-Time (40 hours per week)
Pay: $18.00 - $21.00 per hour
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Critical & Intensive Care
- Home Health
- Primary Care
- Psychiatry
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
Work Location: Multiple Locations