Senior Logistics Associate

PURPOSE OF THE JOB

This role is part of the Composites Solutions Business (CSB) and is accountable for performing daily outbound transportation tasks and carrier related communications for multiple Owens Corning manufacturing facilities. The TSS (Transportation Support Specialist) will assign daily freight to the Owens Corning carrier base to meet delivery dates of customer orders in a cost-effective manner. The TSS will collaborate with Customers, Carriers, Manufacturing Facilities, Customer Service Specialists, Logistics Analyst, Material Planners and other OC organizations as necessary to identify and troubleshoot issues to ultimately deliver our product on-time and damage free. This role will require the TSS to embrace and actively display the Owens Corning values, stands and purpose.

Reports to: Transportation Team Leader

Span of Control: Individual role with assigned responsibilities

JOB RESPONSIBILITIES

• Managing service for our Customers:
• Ensure timely and damage free delivery
• Actively manage carrier performance
• Proactive customer communication
• Support OC plant activities to ensure timely loading
• Verification of loading and delivery of material
• Leverage basic supply chain understanding to maximize value for our customers
• Recognizing and acting on customer opportunities
• Understand basic OC product knowledge

Metrics:

• On Time Delivery to Carrier Performance
• Carrier Capacity Management and compliance
• Tender Acceptance and carrier optimizations
• Carrier cost reviews
• Late Delivery Notification
• Escalation Responsiveness
• Management of balance dues
• Warehouse and Transportation Capacity Management

Grow financial value:

• Optimization of carriers to ensure cost effective delivery of goods
• Drive decision making around individual business strategy to best support customer expectations
• Identify rate gaps and related actions

MINIMUM QUALIFICATIONS:

• Bachelor's degree preferred

EXPERIENCE:

• Supply chain knowledge and experience preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Exposure to large integrated software systems (ERP, MRP, SAP,) Preferred
• A high degree of professionalism and coaching skills Required
• Microsoft Office/Excel knowledge
• Strong Communication Skills
• Strong Organizational Skills
• Problem Solving/Analytics
• Customer Driven
• Decision Making
• Creativity
• Teamwork