What are the responsibilities and job description for the Field Service Technician position at OX Floors?
Service Technician-Stuart
*NEWLY CREATED POSITION*
Production Department - Position located in Stuart, FL
OX Floor Coatings, www.oxfloors.com, is looking for a full-time and experienced Service Technician for our new office located in Stuart, FL.
WHY WORK AT OX?
Working with OX is more than just another job - it is an opportunity to earn a stable and consistent income, ability to have a lasting career, and a chance to work with the best management team and reputable company. We pride ourselves on offering the finest quality Poly-aspartic One Day floors in the industry. We will provide you with the tools to set you up for success!!
POSITION SUMMARY
The Production department supports the company by installing our Polyaspartic floor coating primarily in residential homes and commercial properties. Your role is a newly created position in our Production department. If there are any customer concerns after the installation, your role is to visit the customer on their property and fix/repair their flooring issue. Other duties may be assigned due to business necessity.
This is an excellent role for someone who thrives in a start-up role and wants to work for a rapidly growing company. Your attention to detail, problem-solver, effective communication, and customer satisfaction skill sets are vital in this role.
WHAT'S IN IT FOR ME?
· Working with the Best Management Team and Floor Coating Company in the State!
· Take ownership and be responsible for every part of your job with minimal supervision!
· Superior Product – Our products are factory direct…there is no comparison!
· Financial Stability – Earn $40,000 base salary
JOB RESPONSIBILITIES
- Visit customer's property, listen to customer's flooring concern, and repair their floor
- Customer Focus
- Drive company truck in a safe manner
- Manage daily output from a quality and quantity standpoint to satisfy customer's problem
- Ensure compliance with company policies and practices
- Maintains a clean and safe work area at all times
- Maintains good employee relationships and promote teamwork in the department
- Will be required to perform other duties as requested, directed or assigned by management
- Duties performed in a warehouse setting and on customer's property
REQUIREMENTS AND SKILLS
* Proven work experience using a computer scheduling program to schedule jobs and installers is a must
* Ability to work in a fast paced environment and complete work flow as instructed by management
* Must be very organized with the ability to follow instructions with minimal supervision
* Must be able to sit, stand, kneel, lift up to 40 lbs
* Proficient with email, computers, and database management tools
* Courteous and presentable image a must!
* Problem-Solver using excellent verbal, organizational, interpersonal skills, and listening skills
WORK SCHEDULE
Monday-Friday 7:30am - 4pm
OTHER IMPORTANT INFORMATION
Must be legally authorized to work in country of employment without sponsorship from employer.
Must have satisfactory background check, drug test, and dmv record.
Drug-Free Workplace and Equal Employment Opportunity Employer
Job Type: Full-time
Salary: $40,000.00 per year
Experience level:
- solid 1-2 years in any type of flooring installation or carpentry or painter or concrete work
- training provided
Schedule:
- 8 hour shift
- 7:30am - 4pm
- Monday to Friday
Job Type: Full-time
Pay: From $40,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- Outdoor work
- Warehouse
Work Location: One location