What are the responsibilities and job description for the Shift Lead position at OZ International LLC?
Wingstop in Loveland
Must be at least 18 years old to apply.
Please answer all application questions.
Pay is based on experience.
We offer:
Both Full-time and Part-time positions.
Flexible schedule
Benefits to those who work Full-time
Shift Lead summary of the job:
Variable number of hours and times to include weekends and holidays. Wage is based on experience.
As a Wingstop shift leader, you will be responsible for overseeing the daily operations of the restaurant during your shift. Your main duties and responsibilities will include:
· Leading and managing a team of Wingstop crew members, ensuring that all team members are properly trained, motivated, and working effectively to provide excellent customer service.
· Maintaining high standards of quality, cleanliness, and safety in the restaurant, including ensuring that all food is prepared and served in accordance with Wingstop’s standards and all health and safety regulations.
· Managing inventory levels and notifying the store manager of any deficits and ensuring all food items are properly stored and rotated to prevent waste and spoilage.
· Handling customer complaints and resolving issues in a timely and professional manner. Communicating with the store manager for assistance if needed.
· Managing and assisting with ensuring cash drawers are balanced and reconciled as well as overseeing the night closing cash procedures.
· Performing opening and closing procedures, including preparing the restaurant for the start of the day and ensuring that all equipment is properly shut down and secured at the end of the shift or day.
· Completing administrative tasks, including preparing shift reports and end-of-day reports.
· Assisting all staff and ensuring the restaurant is clean with light janitorial duties.
· Assisting in all positions in the restaurant including cooking and cashier.
To be successful in this role, you should have previous experience in a leadership role, preferably in the restaurant industry. You should have strong communication skills, be able to multitask and work well under pressure. Must be able to lead and motivate a team to achieve common goals. You should be proficient in all roles within the Wingstop restaurant to be able to assist other staff members. Additionally, you should be organized detail-oriented, and able to work a flexible schedule, including weekends and holidays.