What are the responsibilities and job description for the Sales Administrator position at PACCAR?
Company Information
PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates and also provides customized financial services, information technology and truck parts related to its principal business.
Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services, you can develop the career you desire with PACCAR. Get started!
Division Information
PACCAR Leasing (PLC)
PACCAR Leasing, a PACCAR division, was founded in 1980 to provide premium Kenworth and Peterbilt vehicles to leasing and rental customers. PacLease is one of the fastest-growing commercial truck leasing companies in the transportation industry. With independent and company-owned locations throughout the United States and Canada, PacLease provides customized full-service lease, rental, and contract maintenance programs designed to meet your specific fleet needs.
Requisition Summary
The Sales Administrator will be responsible for providing National customer and administrative support including customer set up, invoicing, collections and disbursements. The ideal candidate has 3 – 5 years of office bookkeeping experience, strong attention to detail and exceptional interpersonal and customer service skills.
Job Functions / Responsibilities
- Assist in the setup of standardized centralized billing procedures for customers and franchises.
- Set up new customers and trucks.
- Establish billing protocol and required information from customer.
- Confirm truck start and end dates align to franchise contracts.
- Receive required billing information from franchises.
- Consolidate information from multiple franchises on single customer invoice.
- Collect monies from customer and disburse funds to franchises.
- Communicate disputed items to appropriate parties for resolution.
- Day to day account management for national account customers.
- Serve as the liaison between the customer, corporate and the franchises to ensure the customer’s needs are being addressed.
- Track monthly sales results for President Awards.
- Follow up on past due receivables.
- Assist with process improvements.
- Other miscellaneous projects, as assigned.
Qualifications and Skills
- Three to five years office experience.
- Excellent verbal and written communication skills.
- Excellent computer entry and MS Office skills.
- Knowledge of MS CRM preferred.
- Ability to multi-task.
- Excellent MS Office Suite knowledge.
- Strong customer service orientation.
- Strong organizational skills.
- Detail oriented.
- Knowledge of PACCAR Leasing preferred.
Education
- College degree, preferably in business administration or accounting.
Additional Job Board Information
PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability.