Patient Care Coordinator

Pacific Neuropsychiatric Specialists Inc
Mission Viejo, CA Full Time
POSTED ON 7/3/2024 CLOSED ON 7/31/2024

What are the responsibilities and job description for the Patient Care Coordinator position at Pacific Neuropsychiatric Specialists Inc?

Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
We are seeking a motivated and like-minded Medical Assistant, also known here as our Patient Care Coordinator, with clear goals of working as a full treatment team member with other medical professionals and advancing within our culture in the fast-paced and exciting field of mental health!
 
Knowledge, Skills, and Abilities

  • Previous experience or training/education working in a medical facility.
  • Must be friendly, outgoing, “people-oriented”.
  • Excellent communication skills, both written and oral.
  • Telephone and computer skills.
  • Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.
  • Intermediate math and computer skills.
  • Must be able to interact with all levels of staffing professionally.
  • Previous leadership experience is a plus.
  • Previous IT experience is a plus.

Education and Experience

  • High School Diploma required. College or college-equivalent education is preferred.
  • Psychiatric practice experience recommended.
  • Medical Assistant Certification preferred.
  • BLS/CPR Certification (Required)

Location:

  • Costa Mesa, CA
  • Orange, CA
  • Mission Viejo, CA
  • Huntington Beach, CA

Language:

  • English
  • Spanish (preferred)

General Duties:

  • Welcome all patients with an inviting and positive attitude.
  • Check patients in and collect copays.
  • Check patients out and schedule follow-up appointments.
  • Ensure provider's schedules are full and if there are openings call patients on the waitlist.
  • Schedule and confirm appointments for existing patients.
  • Assisting provider with filling out paperwork brought in by the patient and or faxed by insurance company/EDD and assist with letters when needed.
  • Relaying patient messages/concerns to providers via email and effectively communicating back to patients what the provider's response is.
  • Answering and returning patient calls as well as responding to their voicemails in a timely manner.
  • Being a team player who is willing to help when and where it is needed.
  • Flexibility with locations if coverage is needed.
  • Ability to handle a high-volume office.

These Would be Your Working Conditions:

  • Usually works in a typical office setting.

Compensation and Benefits:

  • PNS offers a competitive compensation package including;
  • Medical, dental, vision, and paid time off.
  • Salary based on skill, experience, and tenure of your profession.

Salary : $22 - $24

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