What are the responsibilities and job description for the Patient Care Coordinator position at Pacific Neuropsychiatric Specialists Inc?
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
We are seeking a motivated and like-minded Medical Assistant, also known here as our Patient Care Coordinator, with clear goals of working as a full treatment team member with other medical professionals and advancing within our culture in the fast-paced and exciting field of mental health!
Knowledge, Skills, and Abilities
- Previous experience or training/education working in a medical facility.
- Must be friendly, outgoing, “people-oriented”.
- Excellent communication skills, both written and oral.
- Telephone and computer skills.
- Must be able to prioritize multiple tasks at once, and deal with high levels of stress in an environment of changing priorities.
- Intermediate math and computer skills.
- Must be able to interact with all levels of staffing professionally.
- Previous leadership experience is a plus.
- Previous IT experience is a plus.
Education and Experience
- High School Diploma required. College or college-equivalent education is preferred.
- Psychiatric practice experience recommended.
- Medical Assistant Certification preferred.
- BLS/CPR Certification (Required)
Location:
- Costa Mesa, CA
- Orange, CA
- Mission Viejo, CA
- Huntington Beach, CA
Language:
- English
- Spanish (preferred)
General Duties:
- Welcome all patients with an inviting and positive attitude.
- Check patients in and collect copays.
- Check patients out and schedule follow-up appointments.
- Ensure provider's schedules are full and if there are openings call patients on the waitlist.
- Schedule and confirm appointments for existing patients.
- Assisting provider with filling out paperwork brought in by the patient and or faxed by insurance company/EDD and assist with letters when needed.
- Relaying patient messages/concerns to providers via email and effectively communicating back to patients what the provider's response is.
- Answering and returning patient calls as well as responding to their voicemails in a timely manner.
- Being a team player who is willing to help when and where it is needed.
- Flexibility with locations if coverage is needed.
- Ability to handle a high-volume office.
These Would be Your Working Conditions:
- Usually works in a typical office setting.
Compensation and Benefits:
- PNS offers a competitive compensation package including;
- Medical, dental, vision, and paid time off.
- Salary based on skill, experience, and tenure of your profession.
Salary : $22 - $24
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