Assistant Manager

Palmetto Moon is a rapidly growing specialty apparel, accessories, home, and gifts retailer celebrating the southern lifestyle. Palmetto Moon is a fun, energetic company with a relentless focus on customer service. The stores carry countless affordable gifts and a wide selection of collegiate gear and lifestyle brands including Vineyard Vines, YETI, Chubbies, Patagonia, Southern Marsh, Simply Southern, Hey Dude, Hippie Runner, Old Row, Kan Can, Costa, Columbia, Rainbow Sandals, Olukai, Brumate, Mud Pie, and many more.

As an Assistant Store Manager for Palmetto Moon, you are responsible for supporting the Store Manager in the following key areas:

COMMUNICATION

• Build strong partnerships with Store Manager, Visual Merchandising AND hourly shift managers to deliver on store initiatives & goals
• Effectively communicate with Store Manager on business and financial objectives. Provide feedback to management and hourly team on store results, customer demands, trends & needs of the store
• Instill Customer is King mentality to every and each employee
• Consistently be a positive and communicate effectively to the store team

BUSINESS MANAGEMENT

• Partner with Store Manager to analyze business trends and create plans to increase sales, and control expenses to drive overall profitability within store
• Monitor and measure financial, operational, and service results, and hold team accountable for achieving store goals
• Monitor labor and communicate opportunities
• Ensure store maintains highest store standards (i.e., visuals, cleanliness, appropriate inventory levels on the floor, safety etc.) in accordance with company operating policies and procedures
• Remain effective in a changing environment and manage change. Adjust team priorities to meet goals and commitments.
• Focus daily on staff providing the best customer experience in the store

TEAM DEVELOPMENT

• Coach, mentor, motivate and train store team to meet financial goals, enhance team performance and customer service levels
• Work with Store Manager on identifying bench strength and working to develop high-potentials in order to build a leadership talent pipeline
• Support recruiting efforts for high potential talent and leverage HR for guidance & support
• Develop team atmosphere by recognizing superior performance

• Retail experience a must
• Strong merchandising skills
• Enjoys meeting and interacting with customers
• Dependable and flexible with schedule shifts
• Willingness to learn and take direction
• Strong leadership skills
• Detail oriented
• Physical Requirements--ability to bend, twist, stoop, stand on your feet for long periods of time, & lift materials up to 50 lbs with or without reasonable accommodations