What are the responsibilities and job description for the Inside Sales Representative position at Panadent Corp?
Panadent Corporation is a manufacturer of dental products in Southern California. Our company culture is focused on manufacturing high quality dental devices, providing excellent customer service to the end user, and building professional relationships. We are an innovative family owned company who strives to provide great products, great service and competitive prices.
Hours of Operation: Monday - Friday 7:00am - 3:30pm
This is an in-office position - No Remote Work
Duties Include:
- Initiate, establish, and build strong customer relationships
- Assesses customers’ needs, provides assistance and information on product features including technical support.
- Remains knowledgeable on products offered and discusses available options
- Take inbound calls to assist with customer sales orders
- Enters sales orders into database
- Assist with filing sales orders
- Prepares equipment for course use
- Light travel may be required to attend tradeshows
- Processes POS (point of sale) purchases made by phone, fax, email and in person.
- To ensure quality product, employees are required to conform to QSR and ISO Requirements.
- Assist other departments as needed when directed
Requirements/Experience/Education:
- High School Diploma
- Prior customer service or inside sales experience
- Must have a self-motivated personality and ability to work well with others
- Knowledge of MS Word, Excel, Power Point, and Outlook
- Bilingual preferred but not required
Compensation:
- Hourly rate $18.00 (w/ potential annual raises)
- Medical, Vision, & Dental fully paid for all employee by employer (employee only pay their co-pays)
- No Commission
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
Supplemental pay types:
- Yearly bonus
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Colton, CA 92324: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $18