What are the responsibilities and job description for the Manager position at Panda pancakes?
General Manager Position - Panda Pancakes
Company Overview: Panda Pancakes is a vibrant and rapidly growing franchise specializing in delicious and innovative pancake creations. We pride ourselves on providing exceptional service and a welcoming atmosphere where guests can enjoy a memorable dining experience.
Position: General Manager
Location: North Pointh Mall
Alpharetta, GA
Job Type: Part - Time
Salary: Starting at $15.5 per hour tips bonus
Benefits:
· Employee discount.
· Opportunity to work in a dynamic and fast-paced environment
Responsibilities:
1. Operational Leadership:
· Oversee daily restaurant operations to ensure efficiency and adherence to company standards.
· Manage inventory levels and control costs to maximize profitability.
· Maintain cleanliness and organization throughout the restaurant.
2. Customer Service Excellence:
· Ensure high levels of customer satisfaction by providing friendly and attentive service.
· Address guest inquiries and concerns in a professional and timely manner.
· Implement strategies to enhance the overall dining experience.
3. Team Management:
· Recruit, train, and supervise restaurant staff to deliver exceptional service.
· Foster a positive work environment through effective communication and team-building initiatives.
· Schedule employees to ensure adequate coverage during peak hours.
4. Financial Management:
· Monitor sales performance and analyze financial reports to identify areas for improvement.
· Implement cost-saving measures and revenue-enhancing strategies to achieve business goals.
· Adhere to budgetary guidelines and control expenses within established parameters.
5. Compliance and Safety:
· Ensure compliance with all health and safety regulations, including ServSafe standards.
· Conduct regular inspections to maintain cleanliness and sanitation standards.
· Address any safety concerns promptly and take appropriate corrective action.
Qualifications:
· Previous experience in restaurant management or food service industry preferred.
· ServSafe certification strongly preferred.
· Strong leadership skills with the ability to motivate and inspire a team.
· Excellent communication and interpersonal skills.
· Flexible availability to work weekdays and weekends as needed.
· Proven track record of delivering exceptional customer service.
· Ability to thrive in a fast-paced environment and handle multiple tasks simultaneously.
If you are passionate about the food industry and possess the skills and experience outlined above, we invite you to join our team at Panda Pancakes. Apply today to be part of an exciting culinary journey!
Job Types: Full-time, Contract
Pay: $15.50 per hour
Benefits:
- Employee discount
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $16