Receptionist

Description

Job Summary:

The Receptionist is responsible for providing secretarial, clerical and administrative support in

order to ensure that municipal services are provided in an effective and efficient manner.

Responsibilities:

• Receive, direct and relay telephone messages and fax messages.
• Pick up and deliver mail.
• Open and date stamp all general correspondence.
• Maintain an adequate inventory of office supplies, including kitchen supplies and placing supply orders as needed.
• Coordinate the repair and maintenance of office equipment.
• Greet, assist and/or direct visitors and general public.
• Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Assists with clerical related duties such as photocopying, faxing and filing.
• Stocks paper and other photo copying supplies around the office.
• Re-stocks and soda and coffee machines, performing routine cleaning and maintenance as required.
• Maintaining front desk area and ensuring it is clean, orderly and presentable.
• Able to comply with the policies and procedures outlined in the Company Handbook.
• Perform other duties as assigned.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

Requirements:

• High School Diploma or Equivalent
• Customer Service
• Multiple phone lines
• Familiar with use of fax machine, computer, copy machine
• Proficient in relevant computer software i.e., Microsoft Office, Excel, Outlook
• 6 months to 1 year of Front Desk/ Receptionist experience
• Experience in the mortgage industry preferred
• Ability to deliver effective results
• Reliable transportation, valid drivers license and current automotive insurance
• Sound judgment and decision-making skills
• Excellent service skills
• Timely communication and response times according to department standards

Physical/Sensory Requirements:

• Must be able to lift 25 pounds at a time
• Bend, stoop and stretch as needed
• Prolonged periods of sitting, standing and or ambulating (Employee has some control over the length of time)
• Prolonged use of computers, telephone, and other standard office equipment which includes reading, writing, listening or speaking
• Fluency in English language (written, oral, spoken); fluency in a second language desirable