Engineering Program Management Office (PMO) Manager

Manager, Engineering Program Management

Remote

About Pantheon

Pantheon powers the world’s professional websites. Our multi-tenant, container-based cloud platform enables businesses to run mission-critical Drupal & WordPress websites. Developers, Marketers and IT can instantly scale in response to unplanned traffic spikes, without upgrading VMs or clusters. Large enterprises use Pantheon, including Intel, Cisco, Arizona State University, and the United Nations.

Our core company values are Trust, Teamwork, Passion, and Customers First. As people, we value individuality, humor, and hard work, balanced with solid social time together. We’re enthusiastic participants in several open-source communities and have real relationships with many of our most active customers and that’s where you come in.

The Role

Pantheon is looking for a PMO Manager to help lead the project management function within our engineering division.  This leader has demonstrated experience hiring, mentoring and developing program and project managers to ensure project delivery excellence. The position requires the ability to establish high performance processes and practices throughout the organization, ensure organizational alignment on key programs/projects, and drive planning and execution of key strategic projects from inception to customer success. 

You will partner with stakeholders and other leaders to drive and execute the vision for key initiatives and integrations across disparate departments from sales and marketing to finance. You must have experience in leading planning, resource management, project lifecycles, and workflows in a dynamic product organization with a fast-moving startup culture. You thrive when given the chance to design systems and processes that facilitate efficient collaboration and execution. You have experience collecting product and technical requirements for complex projects that span multiple teams. You understand the benefits of moving quickly and enjoy teaming up to solve hard problems. You are a harmonizer who can drive alignment across functions.

Cool Things You’ll Do

• Hire, manage, mentor, and develop project and program managers within and beyond your team. Inspire the team through thoughtful leadership.  Develop career paths, identify opportunities for growth and define plans for achieving measurable goals.
• Gain a deep understanding of how Pantheon collaborates on cross-functional initiatives and improve the operating model for the organization by building rigor and predictability. Look for ways to improve processes to meet business needs while coaching teams to do the same.
• Communicate the status of projects and programs to all levels of stakeholders and leadership - celebrating achievements and creating visibility around risks and issues.  
• Be a trusted partner for executive management to ensure program success. Manage program performance vs. targets, define and communicate key success metrics that help us understand how well initiatives and programs are meeting business objectives.
• Influence decision making and problem solving across projects, programs and teams.
• Assess alignment of goals, timelines and resource plans across key programs/projects and with business objectives; propose options to reconcile any gaps or conflicts, and facilitate solutions.
• Help define strategy, developing OKRs, then breaking them down into trackable work streams (projects or initiatives, roadmap) to deliver on the quarterly plan.
• Be an agile champion within Pantheon - developing and elevating scrum processes across engineering and with our partners.

What you Bring to the Table

• Exceptional leader with 12 years experience in technology, preferably in a SaaS/PaaS space.
• Technical Program Management (8 years) – demonstrated experience with leading and driving large complex multi-functional technical programs at deeply technical software companies
• Team Management (5 years) – experience leading a PMO team, including all aspects of people management and development.  Excel at motivating and inspiring people to do their best work
• Outstanding organizational, communication, and relationship building skills conducive to driving consensus; able to work well in a cross-functional, matrixed management environment.
• Analytical thinker with excellent problem-solving skills and the ability to adapt to changing priorities and deadlines in a rapidly changing environment.
• Anticipate and remove obstacles that can slow down or prevent teams from delivering on project goals with a sense of urgency.
• Understanding of typical product life cycle; ability to adjust and apply this knowledge in a dynamic environment without being dogmatic. Knowledge of agile-aligned methodologies.
• Professional Scrum certification - including CSM, PSM, PSPO, CSPO, etc. 

Bonus Points For:

• PMP certification
• MBA from a top program

What We Offer

We have all the usual benefits and perks you’d expect from a high tech company, but what we can really offer you is a fantastic work environment powered by an amazing team. And oh yeah, some other things to note:

• Fun at WordPress and Drupal community events
• Discounts on custom bicycles (the founders of Pantheon also founded Mission Bicycle)
• Maternity and paternity leave
• Dog-friendly office (HQ)
• Fully loaded kitchen and daily catered lunches (HQ, NY, MN)
• Monthly gym and book allowance
• Kombucha on tap and omg...did you say Its-Its are in the freezer? (HQ)

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Pantheon complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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