What are the responsibilities and job description for the Product Support Representative position at Papé Jobs?
PAPE’ MACHINERY, INC. – AGRICULTURE & TURF DIVISION – LYNDEN, WA
PRODUCT SUPPORT REPRESENTATIVE:
Are you a people person? Do you love building long-lasting relationships? Are you driven to win? If you answered yes to these questions, we would love to hear from you! Pape’ Machinery, the premier capital equipment dealer in the West, is seeking a Product Support Representative to join their team to serve Lynden, WA.
At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!
WHAT YOU’LL DO:
As our Product Support Representative, you will report to our Product Support Managers, Parts Supervisors, and Service Supervisors for support and needed direction, in order to better serve our customers’ needs and to maximize communication. It will also be important to work with our Precision Ag Specialists on any specific needs from our customers pertaining to Precision Ag farming! Your primary focus will be selling heavy equipment parts and services to customers to ensure their equipment is running in peak form. Think of yourself as the liaison between Pape’s Parts and Service Departments and our customers. Once they buy the equipment, it is your job to take care of them! Every day you will be responsible for relationship-based selling with our customers by determining what our customers’ needs are, recommending solutions, and providing these services to them.
WHAT YOU NEED:
- Self-motivation and the desire to win.
- Excellent communication skills, including the ability to form strong relationships with customers.
- Experience planning, developing, and executing sales action plans.
- Knowledge and experience in heavy equipment parts and service.
- Driver’s license with a good driving record.
Starting Compensation: $25-30/hr (Depending on Experience)
Why work for Pape’:
- Competitive pay based on your skills, training and experience level.
- Outstanding benefits including – 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
- Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 150 locations, over 4,000 members and 80 plus years of experience. Pape’ is known for their stability, honesty and integrity.
- Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.