What are the responsibilities and job description for the General Manager position at Papa John's?
Papa John's is looking for a General Manager!
The Restaurant General Manager manages and assumes responsibility for all functions of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems.
Perks? Glad you asked!
- Affordable health insurance options
- Flexible hours
- Pizza discounts (of course)
- Opportunities for career growth
What You'll Do:
- Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order.
- Professionally and promptly respond to all customers concerns or issues.
- Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty.
- Communicate, train and promote quality standards to team members.
- Actively recruit team members, maintain adequate staffing levels, train team members to exceed customer expectations.
- Establish and communicate performance expectations and conduct timely and effective performance reviews.
- Document performance issues and take appropriate disciplinary action.
- Manage sales goals against budget and prior year by providing prompt and friendly customer service.
- Manage profit goals against budget and prior year; ensure food, labor and other controllable costs stay within budget
- Execute administrative and cash management duties.
- Manage profit goals against budget and prior year; ensure food, labor and other controllable costs stay within budget.
- Plan and manage adequate inventory levels using the restaurant's computerized inventory system to meet sales goals.
- Ensure the restaurant is clean, fully equipped and all equipment operates properly.
- Oversee preventative maintenance and repairs when necessary.demands and minimize loss.
PHYSICAL DEMANDS. While performing the duties of this job, the team member is required to use hands repetitively, stand for prolonged periods, walk, grasp firmly/strongly and simply/lightly with hands, and use fine finger dexterity. The team member is frequently required to bend over, twist, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion and to look up and/or down, push or pull, and lift and/or move up to 50 pounds. Occasionally, the team member is required to sit, climb, balance, push and/or pull, and lift and/or move over 51 pounds.
Qualifications:
Minimum of 18 years of ageA high school diploma or equivalent
Must have 2 years of successful restaurant management or supervision experience
Ability to work flexible shifts including nights and weekends
Must have access to a reliable vehicle
Current Drivers License with valid insurance
Able to pass a Criminal Background Check
Salary : $0