What are the responsibilities and job description for the Parts Sales Counterperson position at Pape' Material Handling, Inc.?
In the Parts Counter role, you will respond to customer needs for parts in person or by telephone at the branch. Every day you will determine customer parts needs through the use of literature, computer programs, and parts knowledge, and recommend parts or services to the customer. To thrive in this role, you must be excellent at maintaining relationships with established customers and building relationships with potential customers.
WHAT YOU’LL DO:
- Maintaining knowledge of products, services, and parts and the associated costs of each.
- Complete all necessary paperwork on each transaction in an accurate timely manner.
- Respond to customers in person or by telephone whenever required and provide quotes or estimates for parts.
- Process credits, make adjustments and monitor for restocking charges on all parts sales completed.
WHAT YOU NEED:
- Self-motivated and assertive drive.
- Ability to perform at a high level in a fast pace and team-oriented environment.
- Prior history with counter sales or parts inventory.
- Ability to communicate effectively with customers by telephone and in person, in an effort to sell company parts and other services.
- Good computer skills and basic familiarity with Microsoft Outlook, Excel and various search engines.
- Above-average organizational skills.
- Ability to lift up to 50 lbs.
Starting Compensation: $21-24.50/hr (Depending on Experience)
Why work for Pape’:
- Competitive pay based on your skills, training and experience level.
- Outstanding benefits including – 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs.
- Advancement – Pape’ is a dynamic, growth-oriented organization with a focus on promoting from within.
- Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 150 locations, over 4,000 members and 80 plus years of experience. Pape’ is known for their stability, honesty and integrity.
- Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!
- Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
Salary : $21 - $0
