What are the responsibilities and job description for the Universal Banker position at Paramount Bank?
JOB TITLE: Universal Banker I
REPORTS TO: Branch Manager
Department: Bank
General Scope/Summary
The Universal Banker is responsible for providing exceptional customer service and maintaining high relationship selling results by offering new and current products to clientele. The Universal Banker will open new accounts and servicing existing clients all in accordance with Bank polices and procedures. Roughly, 80% of the UB’s time will be customer facing with the other 20% supporting day to day operations.
Duties/Responsibilities
- Accurately balance cash drawer on daily basis.
- Accurately process teller transactions in a timely manner with minimal errors.
- Service customer accounts as needed and proactively communicate with customers to ensure their financial needs are met.
- Scan work for image branch capture.
- Answer the phone and answer client inquiries.
- Maintain current knowledge of all Federal and State laws and regulations, along with the Bank’s policies and procedures.
- Open new accounts and service existing clientele.
- Maintain current bank products and service knowledge.
- Identify needs-based opportunities and make sales referrals to all other areas of the bank.
- Balance assigned general ledger accounts accurately and timely.
- Assists in branch call efforts by reviewing, updating and calling customer/prospect lists.
Qualifications
- High School Diploma or equivalent
- Previous banking experience preferred
- Cash Handling Experience
- Requires knowledge of Microsoft Office (Excel, Word and Outlook)
- Strong sales and customer service skills
- Strong oral and written communication skills
- Flexible, team player, self-starter
- Strong organizational skills with emphasis on attention to detail
All offers for employment with Paramount Bank are contingent upon the candidate having successfully completed a criminal background check. Paramount Bank will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. This position requires compliance with all mortgage regulatory requirements Paramount Bank’s compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents. Relevant military experience is considered for veterans and transitioning service men and women. Paramount Bank values a diverse workforce and is an equal opportunity employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Compensation & Benefits:
We offer competitive compensation and benefits. Paramount Bank offers a variety of benefit plans intended to enhance wellness. In addition to healthcare benefits such as medical, dental and vision, we have a 401k plus some matching and value work-life balance!
Salary Information
Eligibility for benefits may vary depending on employment status.
Universal Banker
First Midwest Bank Of Dexter -
Jackson, MO
Universal Banker
First Midwest Bank -
Poplar Bluff, MO
Universal Banker
BANK-SHARED SERVICE -
Maplewood, MO