What are the responsibilities and job description for the Mortgage - Retail Production Support position at Paramount Residential Mortgage Group?
Job Summary:
Responsible for working with Retail Branch Ops and Sales staff to assist in Production. Responsibilities will include, but are not limited to ongoing training support, Onboarding support, implementation of best practices nationwide and assisting with Production questions, scenarios and loan structuring. Position requires strong communication skills and problem-solving initiative.
Responsibilities:
- Become expert on and evaluate best practices for Retail Production as well as missed opportunities as it relates to origination, fulfillment and support.
- Constantly collect feedback and insights to determine a multifaceted training program for Retail Branch Ops and Sales Staff; beyond the goals of a single training course.
- Gain National alignment from various departments and collaborate to create a “National experience” and allow for National fulfillment standards.
- Collaborate/Design/Administer a formal peer-to-peer certification programs and “learning loops” for Retail Branch Ops and Sales Staff (Translate Knowledge/Gain knowledge, Practice/Apply Knowledge, Get Feedback).
- Develop and present efficiencies to aid production team in managing pipelines more effectively and profitably by leveraging knowledge and tools offered (report Heather is doing today)
- Works with key departments within the company on behalf of the Production/Production Support groups.
- Assisting National Retail Production Support Manager in main objectives as determined
Experience:
- Minimum 5 years’ mortgage industry experience.
Job Type: Full-time
Pay: $22.00 - $28.84 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Miami, FL 33166: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Mortgage Industry: 5 years (Preferred)
Work Location: In person
Salary : $22 - $29
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