Food & Beverage Supervisor

Job Description

HGV Now Offers Day One Team Member Benefits!

Now Offering Daily Pay*

Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement

What will I be doing?

As a Food & Beverage Supervisor you would be responsible for executing your position's responsibilities and driving company success through performing the following tasks to the highest standards:

• Ensures all guest interactions are handled in a positive, accurate, and efficient manner at all times. Assists management with ensuring that all departmental activities are performed within the guidelines of appropriate policies and procedures and that all Food and Beverage Team Members are trained in the area of food quality, sanitation, safety, departmental/resort policies and procedures and guest/owner service standards.
• Responsible for the operation of the department in the absence of the Food and Beverage Manager. Participates in all F&B operations on a daily basis to assist with work load and respond to guest/owner inquiries regarding F&B, retail and resort services.
• Knowledge and service of menu items and beverage brands as well as cocktail recipes, varieties of beer and wines, soda, water, sugars and other prepared beverages.
• Performs in accordance with all state regulations with regards to alcohol service and consumption.
• Supervises and accounts for the accurate collection of monies received at the various F&B outlets. Determines the resolution of problems arising from guest/owner concerns, inventory, supply issues, staffing issues, and other unusual request and inquiries.
• Ensures the provision of special services to owners/guests as directed.
• Maintains effective communication and coordination of F&B activities with other departments to ensure all standards are met in the areas of productivity.
• As requested, assists management in performing administrative duties which may include budget control, scheduling, purchasing supplies, preparation of performance appraisals, etc.
• Ensures at the end of each shift that all F&B associates have completed daily checklists and shift closing are accurate. Witness any drop of company funds from daily transactions.
• Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is essential to the successful performance of this position.
• Carries out all reasonable requests by management.

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.

We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!

Qualifications