Engineering Manager (Frontend)

parcelLab, the leading Post-Purchase Experience platform, is expanding globally. We are searching for top talent worldwide to help us bring people and brands closer together.

We are looking for a full-time Engineering Manager to join our global Engineering team. You and your team will support us in delivering innovative features for pre-checkout, delivery, and returns experiences for over 550 brands worldwide. Your role is pivotal in building the next generation user experience of our product suite.

We are a forward-thinking organization that values innovation, collaboration, and a strong product focus. Our ideal candidate has strong experience in web-based frontend development, modern frontend technologies and frameworks, and a passion for delivering high-quality, user-centric software solutions.

Ideally, you are located in the vicinity of our Munich HQ. However, we are also accepting applications for a remote position (willingness to occasionally travel for business required).

• Take a proactive role in building and leading a team of engineers
• Represent the team in collaboration with other managers and leaders
• Cultivate technical expertise and career paths within the team
• Spearhead technical delivery and be accountable for it. Work with the team on strategy and implementation
• Hold regular 1:1 meetings with engineers
• Develop and deploy production code, and create software tools and processes that improve engineering productivity.

• Demonstrated experience in remotely enabling, managing, coaching, leading, and mentoring software engineers to deliver high-quality software quickly
• Strong experience in modern front-end development and at least two years of experience in either back-end or full-stack development
• Knowledge of modern frameworks and tools, such as ReactJS, TailwindCSS, ESLint, accessibility, automated testing (E2E/Unit), and TypeScript
• Passion for developing, supporting, and growing people in an agile environment
• Familiarity with developing and delivering production software and software tools that improve engineering productivity
• Experience working with cross-functional stakeholders and helping them understand the trade-offs of different product and technical decisions
• Passion for open source and its best practices as a way to increase performance and alignment between engineering teams
• The most important quality is a willingness to learn. As we are growing and constantly learning new things, we do not expect to find people with experience in all of the required technologies. If you are excited about our tech stack and believe you are a fast learner, do not hesitate to apply!

Perks & Benefits:

🧠 Plenty of room for your own ideas...space to try, fail and learn!

🛳 Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities

🏝 As a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead, and we’ll pay

🪴 Make use of our home office set-up budget to get kitted out (a spacious desk, comfy chair, some houseplants, or great tech accessories!), and all this alongside the latest MacBook or PC

🚀 Career development opportunities, including our Leadership Development Program and our Future Leaders Program, as well as online language courses, available budgets for further training and access to LinkedIn Learning

🧘🏽‍♀️ Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform nilo.health

🎉 Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites

🌏 Be part of a motivated, diverse and international team made up of over 34 different nationalities; and with a five-star rating for company culture and employee experience on Glassdoor, you’ll love working here!

About parcelLab:

We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for 550 brands worldwide, including IKEA, Bose, Puma, Lidl, Farfetch and Nespresso.

With offices in Munich, London and Boston, we have been highlighted by the Financial Times as one of the fastest-growing technology companies in Europe in 2021.

It’s all in a day’s work for us:

- Monitor over six million shipments per day

- Now actively managing operations experiences in 153 countries across the globe

- Send around thirteen million pro-active, personalized, event-driven emails

- Shipping data comes from more than 150 carriers worldwide, including DHL, FedEx & DPD

- Creating over 40 million reasons for people to fall in love with brands each day

For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

Equal Opportunities:

parcelLab is an Equal Opportunities Employer. We live the motto always joy, always team, always equality, which means we celebrate diversity and do not accept any form of discrimination or harassment. We believe that diversity enriches our employee experience and allows each of us to deliver the best work possible.

Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, disability status or other lived experience.

Come be part of our growth – contribute your ideas and share in our success as we continue to improve the post-sales customer journey for millions of people every day.