Admission Coordinator

Tucson, AZ Full Time
POSTED ON 5/6/2024

Overview:
The primary purpose of your job position is to assist the Admissions Director in planning, developing, organizing, implementing, evaluating, and directing social service programs as they relate to the admissions and intake processes and activities of new patients, in accordance with current existing federal, state, and local standards, as well as our established policies and procedures, to assure that medically related emotional and social needs of the resident are met/maintained on an individual basis. This includes patient and family education and orientation before, during, and after admission, counseling and problem resolution as needed, and inter-departmental coordination of same. It also includes responsibilities for community outreach and education as outlined below, and as needed at the direction of your supervisor. This is a staff level position with reporting responsibility to the Director of Admissions.

Duties:

  • In performance of the outreach and education, make known what facilities, services, capacities and availability exist for persons who require this information, relative to the provision of patient care, as well as to serve other purposes such as the exchange and evaluation of medical information for purposes of potential placement.
  • Bedside or other location specific review and evaluation of patients for the purposes of the above, as well as appropriateness for consideration of admission to the facility for purposes of patient care and access to services offered.
  • Provision of written, electronic, or other formatted materials that provide information and education on the services, operations, and other data that contribute to an understanding of the role and function of the facility’s role as a provider of covered health care in the community.
  • Participate in touring and orientation of potential residents/family members.
  • Welcoming and facilitating new admits into the skilled nursing setting, with education and follow up as necessary.
  • Visitation on routine basis with new admits, assisting in the facilitation of necessary services and coordination with all patient care departments as needed.
  • Assist family and resident as necessary in the execution of the required admissions documents.
  • Participate in community planning related to the interests of the facility and the services and needs of the resident and family.
  • Interview residents/families as necessary and in a private setting.
  • Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs.
  • Maintain contact with the resident’s family, involving them with non-medical progress reports as necessary.
  • Maintain a quality working relationship with the medical profession and other health related facilities and organizations.
  • Involve the resident/family in planning social service programs when possible.
  • Assist in arranging transportation to other facilities when necessary.
  • Refer resident/families to appropriate social service agencies when the facility does not provide the services or needs of the resident.
  • Provide information to resident/families as to Medicare/Medicaid, and other financial assistance programs available to the resident. Provide direct assistance and support to residents/families with the process of application, submission, and coordination with the relevant programs and their offices.
  • Obtain information concerning the resident’s personal and family problems, past illnesses, etc., by assisting in development of Social Service Data Record.
  • Assist in standardizing the methods in which work will be accomplished.
  • Assist in making appointments for the resident/family as requested or appropriate.
  • Work with emotional problems including assisting resident/family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death, and the need for institutional and specialized care.
  • Assist in providing solutions for social and practical environmental problems including seeking financial assistance, discharge planning (including collaboration with community agencies), and referrals to other community agencies when specialized assistance is required.
  • Others as deemed necessary and appropriate, or as may be directed by the consultant or Administrator.

Job Type: Full-time

Pay: $18.23 - $19.01 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Healthcare setting:

  • Rehabilitation center

Schedule:

  • 8 hour shift
  • Day shift

License/Certification:

  • Fingerprint Card (Required)

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Tucson, AZ 85719 (Required)

Ability to Relocate:

  • Tucson, AZ 85719: Relocate before starting work (Required)

Work Location: In person

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