Appointment Setting and Sales Specialist

Park City Culinary Institute
Salt Lake, UT Full Time
POSTED ON 5/6/2024
Looking to have meaningful conversations and inspire people to take action on their dreams on a daily basis?

Are you passionate about helping people? Then this position may be perfect for you!

Park City Culinary Institute is seeking a proactive and results-driven individual to join our team as an Appointment Setting Specialist. This role can be hybrid in the greater Salt Lake metropolitan area with the expectation to be in office for certain trainings, team meetings, and as otherwise needed.

In this role, you will be responsible for driving the growth of our culinary institute by generating  appointments leading to enrollments through outbound phone calls, texts, emails, and other avenues. You will be a key contributor to our enrollment process, setting appointments with potential students and promoting our culinary programs.

The successful candidate will possess excellent communication skills, have a delightful phone personality, and a strong commitment to meeting and exceeding targets and goals. This is a fast-paced role with heavy outreach metrics where you will play a vital part in attracting and enrolling students for looking to improve their culinary skills.

About Us:
Park City Culinary Institute is dedicated to inspiring our students to create, innovate and design culinary art by providing them with the tools to cook fearlessly, confidently and with joy. We believe in the of power bringing people together to break bread, create community and grow together.

We are an independent boutique culinary school dedicated to providing top-notch culinary education in an intimate and supportive environment. We are proud to be a 5X winner for “Best of State” and 5X winner for “Best of Utah”. Located in the heart of Salt Lake City, Utah, our institute offers savory and pastry courses for aspiring chefs and culinary entrepreneurs and enthusiasts. We pride ourselves on delivering an exceptional educational experience and preparing our students for successful careers in the culinary industry.

Responsibilities:
  • Engage in consultative conversations with potential students to understand their career goals and aspirations, and effectively communicate the value and benefits of Park City Culinary Institute.
  • Conduct outbound phone calls to potential students (hot, warm, and cold leads) who have shown interest in our culinary courses, with the goal of generating appointments leading to new enrollments. 
  • Schedule appointments with prospective students to visit the Institute and meet with the admissions team, ensuring a seamless transition from lead generation to enrollment.
  • Follow up with potential students to confirm appointment details and provide any necessary information.
  • Collaborate to develop and implement strategies to build out the sales pipeline and appointment-setting process.
  • Meet and exceed monthly and quarterly targets to drive the growth of the Culinary Institute.
  • Maintain accurate and up-to-date records of all interactions and leads in the admissions database.
  • Provide exceptional customer service, answering questions and addressing concerns with professionalism and enthusiasm.
  • Stay informed about the culinary courses offered by the institute and effectively communicate the unique features and advantages to potential students.

Qualifications:
  • Be hardworking, energetic and passionate about helping people make change in their lives.
  • Open to consistent training, have a success and learning mindset as well a positive attitude.
  • Proven experience in an appointment setting, sales or related role, preferably with a focus on outbound phone prospecting and lead generation.
  • Excellent verbal communication skills with persuasive and upbeat phone etiquette.
  • Ability to build rapport and establish relationships with potential students and key stakeholders in person and over the phone.
  • Strong organizational skills and attention to detail to manage multiple leads, appointments, and follow-up activities.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Proficient computer skills, including experience with CRM software and the Google suite.
  • Adaptability and resilience to thrive in a dynamic, fast-paced environment, adapt to changing priorities, handle objections, and overcome challenges.

Salary and Benefits:
  • $40,000 - $80,000 based on ability to meet and exceed targets. 
  • Comprehensive benefits package and paid time off.
  • A work environment that values collaboration and personal growth.
  • Free attendance at our cooking classes and events.

As a woman-owned business, Park City Culinary Institute believes in the importance of a diverse and inclusive workplace where all are welcome and respected. We warmly welcome and encourage individuals from all backgrounds, cultures, and experiences to apply.

Application Process: Please submit the following documents:
  • Updated resume or CV outlining your relevant work experience.
  • Cover letter expressing your interest in the position and why you believe you would be a valuable addition to our admissions team.

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