Office Manager

Why Work for Oakland Hills Memorial Gardens?

Service

• At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.
• Work with leading experts in the funeral and cemetery profession.

Benefits

• Financial assistant programs encouraging employees through education and development in industry related subjects.
• Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate life’s challenges.
• Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.
• Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.
• Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Culture

• We value honesty, courage, integrity, ethical behavior and the development of personal growth.
• We are rooted in the communities to provide a personal touch to every family we serve.
• We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Summary/Objective

This position is responsible for overall front office activities, including the Reception Area, mail, large purchasing requests and facilities. The office manager will assign tasks to co-workers in order for the office to be efficient and accomplish daily goals.

Essential Functions

• Manages the Reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
• Supervises and coordinates administrative activities.
• Responsible for maintenance and alteration of office areas and equipment to include layout, arrangement and housekeeping of office facilities.
• Negotiates the purchase of office supplies and furniture, office equipment, etc., for the entire staff in accordance with the Company purchasing policies and budgetary restrictions.
• Responsible for the facilities day-to-day operations to include but not limited to maintenance of office equipment, including copier, access keys.
• Participates as needed in special department projects.
• Other duties as assigned.

Competencies

• Communication Proficiency.
• Teamwork Orientation.
• Detail Orientation.
• Decision Making.
• Customer Service Orientation.
• Time Management.

Required Education, Experience, Certifications and Licensure

• Bachelor’s Degree or equivalent combination of education and experience preferred.
• Minimum of 2 years of previous experience in office management.
• Valid state issued driver’s license in good standing and acceptable driving record.

Additional Eligibility Qualifications

• Able to read, write and speak English fluently. Bilingual is a plus.
• Attend and perform work in a professional and courteous manner in accordance with the employer’s requirements.
• Demonstrated willingness to participate in growing market share through community involvement.
• High degree of overall computer proficiency.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access and PowerPoint) preferred.
• Maintains a positive attitude and working environment through organization and communication.
• Ability to simultaneously handle multiple projects, prioritizes tasks, and exercise good judgment.
• Attention to detail and follow-through.

Supervisory Responsibility

This position has direct supervisor responsibilities.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• The duties associated with this position are generally performed in an indoor office setting.
• Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.
• Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.
• This position may also require reaching, pushing, and pulling.
• This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Low
• Overtime is sometimes necessary or required.

Travel

• This position may require up to 10 percent out of area and overnight travel.
• Travel is primarily local occurring during the business day only.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.