PM Valet

PM Valet

$500 sign on bonus paid after 90 days. 

Pay Rate: $11.50/hr tips 

Schedule: 

GENERAL SUMMARY:

Greets arriving and departing guests, offers ancillary services to customers upon arrival (where applicable), parks and retrieves guest vehicles in a safe, timely, courteous manner; and provides luggage assistance for customers whenever necessary.

Essential Duties And Responsibilities:

• Is flexible with work shifts/hours, including overtime, to service late flights, peak volume periods, vacated shifts, and other emergency situations.
• Follows all Company work rules and procedures as set forth in the Operations Policies and Procedures Manual and through managements instruction.
• Maintains a clean and orderly working environment.
• Determines the customers parking preference and offers other services, inspects vehicles for damage and records condition & accounts for and secures vehicle keys for customer.
• Drives customer vehicles to and from the entrance staging area and parking spaces.
• Safeguards contents and secure vehicle. Record parking location and transfer keys to the key office.
• Jump-starts customer vehicles on an as needed basis.
• Reports mechanical and cosmetic information on customers' vehicles to management.
• Drives safely and proficiently, and interact positively with the public through strong, clear, concise communication skills.
• Performs all duties associated with greeting customers including: read and accurately transcribe numbers, read military time, ensure accuracy of time stamp, complete reports, prepare envelope/key tags and file same.
• Conducts security patrols, observations, and general functions as needed.
• Performs other job related assignments as required including but not limited to assisting customers and/or drivers with luggage.
• Delivers customer service beyond the ordinary to the extraordinary and make every travelers trip better.
• Contributes to the profitability of the Company by meeting and exceeding ancillary sales goals (where applicable).
• Ensures customer service expectations are met to capture repeat business.

Additional Duties And Responsibilities:

• Additional duties as assigned.

Qualifications

Key Competencies: The following competencies strongly contribute to the success of an individual in this position.

• Customer Service: Manages difficult or emotional customer situations, solicits customer feedback to improve service, responds to requests for service and assistance, and meets commitments.
• Diversity: Shows respect and sensitivity for cultural differences, educates others on the value of diversity, promotes a harassment-free environment, builds a diverse workforce.
• Ethics: Treats people with respect, keeps commitments, inspires trust of others, works with integrity and ethically and upholds organizational values.
• Professionalism: Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position.
• Dependability: Follows instructions, responds to management direction, takes responsibility for own actions and keeps commitments, commits to long hours of work when necessary to reach goals, completes tasks on time or notifies appropriate person with an alternate plan.
• Teamwork: Balances team and individual responsibilities, exhibits objectivity and openness to others views, gives and welcomes feedback, contributes to building a positive team spirit, able to build morale and group commitments to goals and objectives.

Foundation Knowledge, Skills, and/or Abilities Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Concentration to detail, mental alertness, common sense to prioritize, and keen attention to security access.
• Ability to drive various vehicle types with either an automatic or manual transmission.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work involves walking at a fast pace or running.
• Constant squatting and bending while getting into and out of vehicles.
• Flexibility to move and lift bulk items up to fifty (50) pounds.

Educational/Vocational/Previous Experience Recommendations:

• Minimum of 21 years of age.
• At least two (2) years as a licensed driver.
• Clean driving record, no more than 3 moving violations in the past three years.
• High School Diploma or equivalent preferred.
• Ability to clearly and articulately communicate verbally in English.

Working Conditions:

• Traffic, noise, weather, vehicle fumes, crowded accommodations.

Salary : $12