Job Posting for SOC Family Representative at Partners Health Management

Competitive Compensation & Benefits Package!

Position eligible for –

Annual incentive bonus plan
Medical, dental, and vision insurance with low deductible/low cost health plan
Generous vacation and sick time accrual
12 paid holidays
State Retirement (pension plan)
401(k) Plan with employer match
Company paid life and disability insurance
Wellness Programs

See attachment for additional details.

Location: Available for any Partners' locations

Projected Hiring Range: Depending on Experience

Closing Date: Open Until Filled

Primary Purpose of Position: A Family Partner/Family Representative Specialist is a person who can articulate lessons learned from his/her own experience parenting a child, youth or emerging adult with behavioral health issues. This person has received specialized training to assist and empower families experiencing emotional, developmental, behavioral, substance use, or mental health concerns.

The primary purpose of this position will be to:

Influence the implementation and expansion of System of Care at all levels of the behavioral health, physical health and community-based organizations served by Partners Health Management;

Foster participation and involvement of youth and families at all levels of their treatment; and

Impact policy and system reform within community behavioral health organizations to reflect best practice, strengths based and family driven services.

Role and Responsibilities:

Serve as staff to each local community collaborative and help recruit/maintain family/youth membership

Influence the development of a broad and appropriate service array to meet the range of behavioral health needs of children being served under the System of Care framework

Develop the capacity of the community collaborative to gather and use data for System of Care decision making

Promote access to behavioral health services and other services available within the tailored plan operations

Work with local leadership to build public support for System of Care

Work with community agencies in identifying and responding to community needs, service accessibility, interagency efforts in support of the behavioral health system, trainings, system of care consultation

Works directly with and supports families in comprehensive planning, implementation, coordination, and training related to the BH I/DD Tailored Plan’s core System of Care functions

Develop, support and expand relationships among systems

35% Advocacy and Promotion:

Take an active role in promoting BH I/DD Tailored Plan and community wide quality management processes in promoting service access, timeliness, appropriateness, quality of care for youth and families

Promote System of Care concepts and implementation on a macro level within the communities served

Participate in community-based meetings and represents the family voice

35% Education and Awareness:

Support behavior health workforce development by collaborating with community- based organizations on training plans to promote SOC and the family voice

Assist with Child and Family Team and System of Care trainings

30% Other Responsibilities:

Special projects as assigned by supervisor

Knowledge, Skills and Abilities:

Comprehensive knowledge of System of Care practice principles, core elements and objectives

Comprehensive knowledge of public behavioral health service system and how it intersects with other public service systems

General knowledge of behavioral challenges, personality development, and the techniques of supportive services available to members and families served

General knowledge of resources available within communities covered by the LME/MCO and/or where to refer families

Comprehensive knowledge of Tailored Plan operations

Ability to dissect complex content, analyze within the context of usefulness to families and participate in meaning dialog on effectiveness and/or suggestions to improves process

Ability to review material from Partners and/or community stakeholders and assist with the development of policies and procedures that promote System of Care practice principles, putting families voice at the center of their treatment

Ability to lead community discussions related to policy change, implementation and benefits of having families leading their treatment, involved in developing programs, plans, etc.

Ability to develop grass root efforts to implement System of Care on a board scale within the communities we serve

Ability to assist with developing metrics to measure success of System of Care implementation

Ability to work with a diverse group of individuals including family members, macro level stakeholders, community- based organizations and community members

Must be able to communicate succinctly and effectively both in written format and orally

Must be able to make presentations and public speaking engagements

Education/Experience Required:

Must reside in NC

Must hold high school diploma or GED

Must have 4 years of experience as a primary caregiver for a child or youth receiving Medicaid or State-funded BH services

Education/Experience Preferred: Associate’s Degree in a program designed to prepare support personnel for human service agencies and two years of experience in providing support services to MH/SU/IDD consumers and interfacing with community agencies (e.g., juvenile justice, schools, social services, behavioral health providers, other child/family agencies) or Bachelor Degree in human services.

Licensure/Certification Requirements: N/A

Apply for this job

Receive alerts for other SOC Family Representative job openings

Salary.com Estimation for SOC Family Representative in Elkin, NC

$98,828 to $127,697

SOC Family Representative

Job Posting for SOC Family Representative at Partners Health Management

Sign up to receive alerts about other jobs that are on the SOC Family Representative career path.

Sign up to receive alerts about other jobs with skills like those required for the SOC Family Representative.

Job openings at Partners Health Management

Not the job you're looking for? Here are some other SOC Family Representative jobs in the Elkin, NC area that may be a better fit.

We don't have any other SOC Family Representative jobs in the Elkin, NC area right now.