Job Posting for SOC Family Representative at Partners Health Management
Competitive Compensation & Benefits Package!
Position eligible for –
Annual incentive bonus plan
Medical, dental, and vision insurance with low deductible/low cost health plan
Generous vacation and sick time accrual
12 paid holidays
State Retirement (pension plan)
401(k) Plan with employer match
Company paid life and disability insurance
Wellness Programs
See attachment for additional details.
Location: Available for any Partners' locations
Projected Hiring Range: Depending on Experience
Closing Date:Open Until Filled
Primary Purpose of Position: A Family Partner/Family Representative Specialist is a person who can articulate lessons learned from his/her own experience parenting a child, youth or emerging adult with behavioral health issues. This person has received specialized training to assist and empower families experiencing emotional, developmental, behavioral, substance use, or mental health concerns.
The primary purpose of this position will be to:
Influence the implementation and expansion of System of Care at all levels of the behavioral health, physical health and community-based organizations served by Partners Health Management;
Foster participation and involvement of youth and families at all levels of their treatment; and
Impact policy and system reform within community behavioral health organizations to reflect best practice, strengths based and family driven services.
Role and Responsibilities:
Serve as staff to each local community collaborative and help recruit/maintain family/youth membership
Influence the development of a broad and appropriate service array to meet the range of behavioral health needs of children being served under the System of Care framework
Develop the capacity of the community collaborative to gather and use data for System of Care decision making
Promote access to behavioral health services and other services available within the tailored plan operations
Work with local leadership to build public support for System of Care
Work with community agencies in identifying and responding to community needs, service accessibility, interagency efforts in support of the behavioral health system, trainings, system of care consultation
Works directly with and supports families in comprehensive planning, implementation, coordination, and training related to the BH I/DD Tailored Plan’s core System of Care functions
Develop, support and expand relationships among systems
35% Advocacy and Promotion:
Take an active role in promoting BH I/DD Tailored Plan and community wide quality management processes in promoting service access, timeliness, appropriateness, quality of care for youth and families
Promote System of Care concepts and implementation on a macro level within the communities served
Participate in community-based meetings and represents the family voice
35% Education and Awareness:
Support behavior health workforce development by collaborating with community- based organizations on training plans to promote SOC and the family voice
Assist with Child and Family Team and System of Care trainings
30% Other Responsibilities:
Special projects as assigned by supervisor
Knowledge, Skills and Abilities:
Comprehensive knowledge of System of Care practice principles, core elements and objectives
Comprehensive knowledge of public behavioral health service system and how it intersects with other public service systems
General knowledge of behavioral challenges, personality development, and the techniques of supportive services available to members and families served
General knowledge of resources available within communities covered by the LME/MCO and/or where to refer families
Comprehensive knowledge of Tailored Plan operations
Ability to dissect complex content, analyze within the context of usefulness to families and participate in meaning dialog on effectiveness and/or suggestions to improves process
Ability to review material from Partners and/or community stakeholders and assist with the development of policies and procedures that promote System of Care practice principles, putting families voice at the center of their treatment
Ability to lead community discussions related to policy change, implementation and benefits of having families leading their treatment, involved in developing programs, plans, etc.
Ability to develop grass root efforts to implement System of Care on a board scale within the communities we serve
Ability to assist with developing metrics to measure success of System of Care implementation
Ability to work with a diverse group of individuals including family members, macro level stakeholders, community- based organizations and community members
Must be able to communicate succinctly and effectively both in written format and orally
Must be able to make presentations and public speaking engagements
Education/Experience Required:
Must reside in NC
Must hold high school diploma or GED
Must have 4 years of experience as a primary caregiver for a child or youth receiving Medicaid or State-funded BH services
Education/Experience Preferred: Associate’s Degree in a program designed to prepare support personnel for human service agencies and two years of experience in providing support services to MH/SU/IDD consumers and interfacing with community agencies (e.g., juvenile justice, schools, social services, behavioral health providers, other child/family agencies) or Bachelor Degree in human services.
Licensure/Certification Requirements: N/A
Salary.com Estimation for SOC Family Representative in Salem, NC
$99,570 to $128,656
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the SOC Family Representative career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the SOC Family Representative.
Click the checkbox next to the jobs that you are interested in.