What are the responsibilities and job description for the Customer Service Rep (CSR) position at Partnership Employment?
Join our client in Auburn, MA who is scheduling interviews for their Customer Service team. In this role you will be responsible for answering high volume calls, assisting clients with their request for services as well as answering any questions, processing payments, and handle any other enquiries.
Skills Requirements:
- Clear Communication
- Patience
- Technical proficiency and understanding of Products/Services
- Organization
- Cash Handling
Qualifications:
- Call Center or High-volume of inbound/outbound calls
- Strong Customer Service Experience preferred
- General knowledge and use of office equipment and computers
- Proficient in Microsoft office, Internet, and Email
- Type 30 WPM
- Bilingual Spanish is a plus but not required
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Experience:
- customer service: 1 year (Preferred)
Work Location: In person
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