Receptionist

Company Overview:

Party City Holdco Inc. (PCHI) is a global leader in the celebrations industry. A vertically integrated designer, manufacturer, distributor, and retailer, PCHI offers consumer party goods in more than 100 countries around the world.

PCHI team members demonstrate a daily commitment to the company's Brand Purpose: to inspire joy by making it easy for customers to create unforgettable memories by connecting them to everything they need for life's many celebrations.

PCHI operates multiple business divisions, including the Retail Division and the Consumer Products Division. On the retail side, Party City (partycity.com) is a leading omnichannel retailer in the celebrations category, operating more than 800 company-owned and franchise stores throughout North America. Additional Halloween City (halloweencity.com) pop-up storefronts are also located throughout North America seasonally. Comprising the Consumer Products Group are design and manufacturing entities Amscan, an industry leader across multiple celebrations goods and costumes, and Anagram, a dominant player in balloons.

Job Overview:

The Front Desk Receptionist will play an important role in the new PCHI office in Woodcliff Lake, NJ. This role will be responsible for creating a positive and welcoming experience for all PCHI employees, vendors and visitors. The Receptionist will represent the PCHI brand by demonstrating joy, empathy and or course celebration!

Responsibilities and Duties:

• Greet all PCHI guests, anticipate their needs, assist with arrival/check-in, office orientation and departure.
• Create a positive, welcoming experience for everyone entering the office
• Partner with Asset Protection team on employee and visitor badge creation
• Manage inbound calls and rerouting them to the appropriate party
• Ensure cleanliness and organization of the main lobby area
• Prepare the office and conference rooms for all visitors
• Event scheduling and coordination, including catering events
• Work with Facilities on the distribution of incoming/outgoing UPS, FedEx, & Courier mail
• Oversee and manage materials and office supplies
• Participate in and provide support to special projects related to PCHI's culture and engagement
• Support the Executive Assistant team with various administrative tasks as needed

Skills Required:

• Proven ability to manage multiple priorities with a positive approach
• Must possess a can-do attitude and a maniacal customer focus
• Willingness to learn new tasks and present new ideas
• Strong collaborator who works well in a team environment
• Proven organizational and time management skills

Problem Solving:

• Ability to take initiative and think proactively
• Ability to anticipate potential roadblocks and present potential solutions

Interpersonal Skills:

• Superior written and verbal communication skills
• Excellent customer service orientation
• Demonstrated flexibility and positive attitude in a fast-paced environment

Qualifications:

• Minimum 2 years of previous administrative, reception or customer-service related experience
• Proficiency in Microsoft Office applications (Outlook/Excel/Word)

FLSA Working conditions:

• Ability to adequately perform required job functions including being able to lift up to 40 lbs