What are the responsibilities and job description for the Inside Sales Account Manager position at Pathfinders Executive Search?
Job Summary
Inside Sales Account Manager.
The Account Manager will build business by locating, developing, defining, negotiating, and closing business relationships; maintain relationships with clients for long-term growth and serve customers by identifying their needs. This role will manage customer relationships, monitor and advise on market changes and needs; develop long-term plans to increase revenue and support company goals.
Essential Duties & Responsibilities
- Identifies market potential by qualifying accounts.
- Initiates sales process by scheduling appointments; making initial presentation; understanding account requirements.
- Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Closes sales by building rapport with potential account; explaining product and service capabilities; overcoming objections; preparing contracts.
- Expands sales in existing accounts by introducing new products and services; developing new applications.
- Contributes information to market strategy by monitoring competitive products and reactions from accounts.
- Recommends new products and services by evaluating current product results; identifying needs to be filled.
- Accomplishes marketing and organization mission by completing related results as needed.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers.
- Contributes to team effort by accomplishing related results as needed.
Skills & Experience
- Bachelor’s degree preferred
- 2 years’ experience in account management
- Advanced problem resolution skills and communication abilities
- Excellent word processing and spreadsheet skills
- Ability to anticipate customers’ needs and match them with appropriate products and services
- Comfort with working under pressure in a fast-paced environment
