Office Administrator

What does PIHC do?:

Patience In Home Care (PIHC) is a Private Duty & Skilled Nursing and PCA agency looking for a creative, personal, and organized Office Administrator with integrity. PIHC's office is in Andover and targeted service area includes Anoka County and surrounding area and northern Hennepin.

Why PIHC?:

PIHC seeks to create a nurturing environment where everyone’s voice is heard, and everyone is given the opportunity to gain experience and advance their skills. PIHC offers competitive wages and a flexible working environment.

The Office Administrator

In this role you will need to be willing to help support and even manage (with training) virtually all office duties (payroll, recruiting/hiring and client management/intake and scheduling). The right candidate will regularly work thirty hours a week scheduled hours , but may be offered up to forty hours a week when there is enough work to support. Please include your preferred working hours with applciations submitted and also including any regular maximum or minimum amount of hours per week you have in mind. Working hours would typically be between 9am and 5pm (our advertised office hours), with some flexibility.

Primary Responsibilities

• Processing biweekly payroll (enforcing employee timesheet standards, documenting issues, entering time totals, and overseeing accurate payroll).
• Supporting hiring activities (setting up job postings, recruiting, setting up interviews and supporting the interview and employee selection process, coordination of onboarding activities).
• Supporting maintenance of team schedules and company calendar.
• Assisting with client intake processes and new client referrals through also working with case managers and clients to gather and understand client needs and help support fulfillment.
• Filling in to answer calls, emails and supporting communication with business partners, employees, and prospective clients.
• Supporting data entry activities in Microsoft Access Database or other billing systems.

Secondary Responsibilities

• Support Nurse charting software MARS and TARS record management and 485 updates and also managing information to and from doctor's offices.
• Client Visits to complete paperwork and information gathering/sharing sessions.
• Assisting in development of company procedures, documentation, and organization of materials.
• Helping fill in on monthly billing processes (enrollment support & troubleshooting issues & creating invoices)
• Supporting implementation of projects such as waivered services and EVV Solutions for employee time tracking.
• Attending promotional events including job fairs. (Optional)

Preferred Qualifications (helpful, but not required)

• Home Health care industry experience
• Billing experience (Health Care experience especially helpful)

Requirements:

• Team player, Team player, Team player, Team player! with a positive attitude and effective organizational and communication skills.
• Must be fluent in the English language.
• Experienced with using a computer
• Interested in doing and learning new things and able to adapt to change.
• US Work authorization
• Flexible and constructive!