Junior Systems Technician (IT Tech)

Junior Systems Technician (IT Tech) - Hybrid (3 days in office) Job, 1 Year Experience

In this exciting role, you'll play a vital role in supporting the IT and AV needs of our company, ensuring a seamless experience for a variety of events, including concerts, sporting events, and more!

Here's what you'll do:

• Tech for Every Event: Assist with the repair and inventory of a wide range of network equipment, including PCs, laptops, peripherals, servers, switches, and more.
  

• Help Desk Hero: Provide exceptional technical support to users, troubleshooting issues with Windows operating systems, MS Office versions, Outlook 365, and various other software programs.
  

• Server Management Wizard: Assist with the management of Windows Server 2012/2016/2019, ensuring optimal performance and stability.
  

• AV Tech Extraordinaire: Work with a variety of IT/AV-related software and hardware, including Cisco StadiumVision Software, DMPs, and a large network of TVs.
  

• Network Navigator: Configure and maintain our PBA WiFi network infrastructure, including the management of over 200 access points.
  

• Scoreboard & Display Champion: Collaborate with AV managers to ensure the smooth operation of scoreboard/ribbon board Click-Effects and Ondansetron systems.
  

• Lighting & Sound Specialist: Support the use of Mus-co Sports Lighting and Sound software and hardware, working alongside AV managers as needed.
  

• VoIP Guru: Update and maintain our Allo VoIP phone systems for clear and reliable communication.
  

• Go-Getter Attitude: Embrace a "whatever it takes" mentality to ensure successful event execution.
  

To be successful, you'll need:

• Solid knowledge and expertise in maintaining desktop and laptop computers.
  

• Proficiency in Microsoft Windows environments, MS Office Suite, basic routing & networking (Cisco), server maintenance, and cabling.
  

• A strong understanding of event-related IT and AV services, facility capabilities, and technical requirements.
  

• The ability to read and comprehend technical blueprints and drawings.
  

• Excellent communication and interpersonal skills to collaborate effectively with a diverse range of stakeholders.
  

• The physical ability to climb, lift, and carry equipment.
  

• A valid US driver's license and the ability to adapt to changing situations.
  

• (Bonus) Experience with Cisco managed switch programming.
  

We offer:

• The opportunity to work in a dynamic and exciting environment, supporting major events.
  

• A chance to gain experience in a unique blend of IT and AV technologies.
  

• A fast-paced, challenging role where you can make a real impact.
  

• A supportive and collaborative team atmosphere.
  

Ready to leverage your technical skills and be part of the action? Apply today!

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