Mitigation Crew Chief

What does a Mitigation Crew Chief with Paul Davis do?

• Serve your community when it needs it the most.
• Communicate with customers and adjusters the scope and expectations of a restoration project.
• Continuously learn about scoping, signing and managing construction projects, and improving results.
• Celebrate completion of projects with a team of skilled tradespeople, homeowners grateful to be back in their homes, and your Paul Davis team members.
• Have fun and be part of a growing business!
  
  
  

Mitigation Crew Chief work with homeowners, businesses, adjusters, and sub-contractors after traumatic events such as fire or flood to clean up and repair damage to residential and commercial properties., you will be on scene after property disasters to accurately scope projects, sign up the work, and oversee the execution of the restoration project (while controlling and communicating the budget effectively). This is an incredibly dynamic role, in which you will build relationships with insurance professionals, be the frontline contact with homeowners and set their expectations for restoring their properties back to health, manage your own budgets, and direct the work of Technicians and subcontractors. Your time will be spent both in the office as well as in the field to see your projects get completed properly.

Why The Team Needs You? Serving others in their time of need is not easy. We will need you to build foundational relationships based on trust, actively listen, and find ways to manage a team to complete projects successfully. We also want a fun personality that enjoys getting results and helping people.

Why Join the Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and both commercial and residential properties throughout the U.S. and Canada. Paul Davis Restoration of Metro New York / New Jersey is headquartered in Queens, and has additional offices in Bergen County, NJ and in Manhattan. We serve the broader New York City, Long Island, and Northeastern New Jersey (Bergen, Hudson, Essex, etc.) areas. We have been consistently growing and have career opportunities for individuals who want purpose out of their work. We view every Estimator as a long-term hire. We hire only dedicated “A Players”, with the goal of developing them into experts in the field and future leaders in our company. We provide excellent professional training and a great company culture. The vast majority of our employees have been with us for over 5 years.

Our Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Our Vision: To provide extraordinary care while serving people in their time of need.

Our Mission: To provide opportunities for great people to deliver Best in Class results.

Qualifications (Requirements):

• High character with uncompromising commitment to honesty and integrity.
• Hungry and self-motivated, with a strong sense of ownership and responsibility.
• Willingness to respond to client/project needs, and genuine desire to help people in distress.
• Thrives under high performance, meritocratic environments.
• Strong attention to details, organizational skills, time management, and project management skills.
• Excellent interpersonal, communication, and presentation skills.
• Ability to lead and develop teams.
• Career emphasis on learning and continuing education.
• Proficiency with current mobile and computing technology, and ability to learn new software.
• Bachelor’s Degree or equivalent relevant experience.
• Clean driving record and a reliable car (company pays generous car allowance and gas/toll reimbursements).
  
  
  

Prior experience as a restoration project manager, construction project manager, estimator, or insurance adjuster are strong pluses (but must be willing to learn a new process). Industry certifications or licenses (such as IICRC, Lead, Mold, etc.) also strongly preferred. If limited experience but you meet all qualifications, we will invest in your training!

Role on the Team (Job Functions):

• Meet operational objectives of: Sales, Gross Margin, Brand Experience, etc.
• Profitably scope, estimate, and sign projects to get started, then create work orders and manage the entire execution of the project while managing your own budget.
• Ensure compliance with regulations, standards, and service level agreements.
• Build relationships with insurance professionals, TPAs, and customers (both direct and B2B).
• Recruit, develop, and manage subcontractors/tradesmen; develop partnerships and improve team performance.
  
  
  

Compensation and Benefits:

• Significant opportunities for professional growth – 3 to 6 months of structured training to learn the Paul Davis Way, ongoing Leadership Development Program, 1-on-1 mentorship, and access to Paul Davis University and other regular ongoing training opportunities.
• Emotionally rewarding career. Not only are you helping people in time of need, but once fully ramped up, you will be given an extraordinary amount of autonomy and control over your work – fully trusted by the company to function as a "mini-CEO": managing your own budgets and teams, setting your own schedule, honing your style, and developing personal relationships (but with full support and mentorship from the company along the way);
• Highly competitive compensation structure, with base salary plus uncapped commissions based on projects completed. Our current Emergency Service Project Manager's yearly total compensations range from $50k (base salary before any commission, paid weekly) to >$200k depending on production. Candidates with significant prior experience as restoration project managers may qualify to start immediately as Senior Mitigation Crew Chief at higher base salary. Regardless of seniority, there is no limit to earning potential! We believe in meritocracy and rewarding high performers!
• Eligible for full benefits (an initial qualification period may apply), including: health, dental, vision and disability insurances; earned vacation and sick days; 401(k) with company matching; HSA with company matching; and additional annual performance-based bonuses.
• Generous monthly cell phone allowances, car allowances, gas and toll reimbursements, etc.
  
  
  

The physical environment requires the employee to work all types of both indoor and outdoor conditions. Sometimes required to use personal protective equipment.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We love to support and hire Veterans, and we are an Equal Opportunity Employer!