What are the responsibilities and job description for the Operations Supervisor position at Paw Prints Pet Crematory?
Operations Supervisor
Pay Rate: $21/hr
Work Hours: Full-Time; M-F 8AM-5PM
Location: Agape Pet Services- Charlotte,NC
Job Overview
Gateway/Agape Pet Services is part of the pet after care industry. The Operations Supervisor, reporting into the Operations Care Center Manager, is responsible for; the day-to-day operations of the Operations Team Members and ensuring that all functions are carried out in a safe manner. Other responsibilities include assisting with other operational duties, troubleshooting machine basic performance, adjustments and additional resources as required.
Duties & Responsibilities
- Guide the team to follow policies, procedures and service systems to meet the goals of the department
- Manage timelines for various projects, ensuring they are completed accurately and efficiently
- Perform various duties including, but not limited to, loading and unloading crematoriums, processing cremains and quality control, paw prints, processing, shop maintenance, back up customer service rep/ driver, client care and communicating status to clinics.
- Assist in developing or transitioning clinic relationships.
- Assisting and supporting Operations Care Center Manager in their duties
Education, Training & Qualifications
- High School Diploma, GED or equivalent
- Two years supervisory experience in an industrial or service environment, with proven leadership abilities
- Valid Driver License
Skills & Abilities
- Demonstrated leadership skills, with a strong focus on operations and business processes.
- Demonstration of working independently with minimal supervision, meeting scheduled timelines and budgets
- Demonstrated ability to identify key issues and propose practical solutions.
- Demonstrated ability to plan, prioritize and execute activities and projects.
- Effective problem-solving and time management skills
- Effectively communicate, written and verbal
- High level of integrity and worth ethic
- Strong attention to detail
- Strong interpersonal skills with the ability to maintain relationships with team members
Working Conditions
- Regularly bending, stooping, crouching, kneeling, sitting, repetitive motion, hand/wrist/finger motion
- Regular lifting/moving 100 lbs
- Regularly be exposed to elevated noise levels.
- Regularly be exposed to elevated heat levels.
- Regular handling of deceased pets.
Salary : $21 - $0