What are the responsibilities and job description for the Pawn Broker/Sales Associate position at Pawn Plus, Inc?
- Processing and explaining pawn loans to our clients.
- Bilingual (Spanish) a plus, but not required.
- A Sales & Lending Associate (SLA) is responsible for a…
A Sales & Lending Associate (SLA) is responsible for a variety of job duties including greeting customers, answering questions, offering assistance, suggesting items, lending opinions and providing product information. Individual responsibilities as an SLA may include demonstrating outstanding customer service and negotiating skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
Responsibilities:
- Assisting Pawn Plus customers with purchasing an assortment of merchandise available in store
- Having knowledge of customer buying habits, identifying popular brands and being aware of trends. Lending opinions and providing product information.
- Processing and explaining pawn loans to our clients
- Learning to identify and qualify merchandise through testing, observing and evaluating
- Provide outstanding customer service and building strong relationships within the communities we serve
- Adhere to all Pawn Plus and state specific policies, procedures and regulations
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental Pay:
- Commission pay
COVID-19 considerations:
We limit the amount of customers entering the location. All customers must sanitize upon entering, as well as employees. Everyone practices social distancing. All work stations are sanitizing after each transaction.
Application Question(s):
- Able to work independently with minimal supervision
- Strong interpersonal communication skills
- Computer literacy
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 5 years (Preferred)
- Customer Service: 5 years (Required)
Language:
- Spanish a plus, but not required (Preferred)
Work Location: One location