What are the responsibilities and job description for the Shift Leader position at Pawsome Inn?
Company Overview:
Pawsome Inn is a premier facility dedicated to providing the finest care for dogs while their owners are away. Our team is passionate about animals and committed to creating a safe, fun, and nurturing environment for our guests. We are currently seeking a dedicated and experienced person to help lead our team and enhance our customer service experience. We take cats from time to time as well, so you must be able to care for them as well!
We have been open for over a year now, so we are still fairly new. We are improving and evolving our business everyday, so you must be open to changes! Possibility to grow into more hours as our business grows.
Key Responsibilities:
- Oversee daily operations of the facility
- Supervise other staff to ensure the highest standards of dog care and customer service.
- Interact with customers to provide information about our services and address any inquiries or concerns. This includes check-ins and check-outs
- Answer phone calls and manage client communications in a friendly and professional manner.
- Create and post engaging content on social media platforms to promote our services and showcase our happy pups. Willing to train if not experienced in this.
- Ensure all health and safety protocols are followed to maintain a clean and safe environment for all dogs.
- Assist in training staff on dog care and customer service best practices.
Qualifications:
- Minimum of 1 year of experience working with dogs, preferably in a daycare or boarding setting.
- Dependable with strong organizational and time-management skills.
- Excellent communication skills and a willingness to work with customers.
- Comfortable answering phone calls and managing customer inquiries.
- Familiarity with social media platforms and willingness to create engaging posts is a bonus, but not required.
- Strong leadership skills and the ability to manage and motivate a team.
Why Join Us?
At Pawsome Inn, you will be part of a team that truly cares about animals and their well-being. We offer competitive pay, opportunities for professional growth, and a fun work environment! As a small family owned business we are a close working environment that greatly cares for our staff like family!
If you are passionate about dogs and have the qualities we are looking for, we would love to hear from you!
How to Apply:
Please submit your resume and a brief cover letter detailing your experience with dogs and your enthusiasm for this role or request an application from us atcontact@pawsomeinn.com. We look forward to hearing from you!
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Pawsome Inn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 8 – 20 per week
Benefits:
- Employee discount
- Paid training
Shift:
- 4 hour shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $16 - $18