Channel Programs Specialist

Position Summary:

The Channel Programs Specialist supports the Channel Team by managing Channel Programs (e.g., Bootcamps/Mission Briefings/Launch Briefings/virtual webinars/live talks locally & internationally).  They lead and oversee updates to event campaigns, project manage program tasks, and take on miscellaneous event logistics as needed. 

Essential Responsibilities:

• Handle all details for Pax8 sponsored programs (e.g., scheduling, communication of internal and external speakers, presentation materials, practice sessions, full execution of virtual and/or in-person events)
• Work cross-departmentally with all stakeholders involved to capture and execute overall event objectives
• Collaborate with Marketing, Tools and Technology, and any other key departmental leads to build, complete, organize, and oversee all associated campaign details for events
• Serve as the primary contact for event logistics and provide customer service support for inquiries
• Oversee development of program content including marketing assets tied to programs (e.g., email templates, deck creation, post-event resources, etc.)
• Manage and execute day-of production for virtual and/or in-person events
• Configure virtual platforms for events and oversee set-up of registration pages within the Event Management System and back-end technical systems including Zoom, Teams Live, and other providers
• Update and maintain all necessary backend campaign templates for new events/changing campaigns
• Communicate logistics to internal and external participants for events
• Maintain internal Channel/Sales calendar when necessary
• Manage event logistics (varies with event demand):
  • Collect, document, and archive proof of vendor sponsorship (e.g., photos/screenshots) for Pax8 programs (virtual and in-person)
  • Oversee international expansion of program and handle training demands when needed
  • Host live meetings across multiple time zones to support both US and international teams
  • Manage all in-person partner events logistics
  • Travel required

Ideal Skills, Experience, and Competencies:

• At least two (2) year of experience at Pax8 (for internal candidates only)
• At least three (3) years of program management or other relevant event management experience
• Microsoft Office experience required, with heavy emphasis on Excel, PowerPoint, SharePoint, and Word
• Virtual event, webinar, or meeting planning experience is required. Technical experience with Teams Live, Zoom, or other webinar/event technology platforms preferred.
• Immaculate attention to detail with the ability to be organized, process focused, a problem solver, critical thinker, proactive, ambitious, and customer service focused
• Takes ownership of projects and strong experience in managing multiple stakeholders
• Excellent interpersonal, oral, and written communication skills
• Ability to rebound from setbacks and adversity when facing difficult situations
• Ability to know the most effective and efficient processes to get things done, with a focus on continuous improvement
• Ability to maneuver comfortably through complex policy, process, and people-related organizational dynamics
• Ability to relate openly and comfortably with diverse groups of people

Required Education & Certifications:

• B.A./B.S. in related field or equivalent work experience

Compensation:

Salary : $67,000 - $0