What are the responsibilities and job description for the Reputation Manager position at Paychex?
The Communication Department of the Church of Jesus Christ of Latter-day Saints is looking for a Reputation Manager.
The Reputation Manager manages the Reputation of the Church using standardized approaches.
Manage Rollout of Ratings and Reviews for Church Meetinghouses
Work with Yext, Missionary, Podium and Area Comms Directors to train local reps on how to solicit, manage, respond to, track and report ratings and reviews of local Chapels
Communicate with and track the experience of local representatives managing reviews
Report regularly on learnings, successes, and adjustments for reviews strategy
Manage the bulk claim and Google verification for all Church Meetinghouses, Temples and other locations.
Manage the Reputation YouTube Strategy
Work with PSD and CRD on analytics (track what terms re: the Church are searched)
Identify gaps (high-search volume terms for which there is no or low content)
Work internally with departments to fill gaps
Work externally with partners (MoreGood Foundation, Fair, etc) to fill gaps
Lead the Emerging Issues Working Group/JIC
Create and lead a cross-department group of those involved in emerging topics
Coordinate with Priesthood and Family, Church History, Correlation, CCD, and others to ensure there are clear owners and strategies for key topics
Lead monthly or bi-monthly meetings with cross-department staff
Work with external partners to address gaps in issues (where content does not exist)
Work with the PSD Analytics team on a proactive, organized Joint Information Center
Help to Develop Reputation-Positive Stories
Work with Newsroom, departments and partners to develop positive content
Work with Church-Friendly Organizations on positive content strategies and tactics
Qualifications:
Degree in a Marketing OR Business Field and/or 3-5 years of experience will be considered.
Substantial experience managing reputation management and Social Media Presence Campaigns
Worthiness Qualifications:
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities
