What are the responsibilities and job description for the Flex Clerk position at PCC Community Markets?
Overview: Flex Clerks have the unique opportunity to learn about and participate in multiple departments! Flex Clerks generally have a balance between cashiering and working in the grocery and produce departments. They provide excellent, professional customer service. They stock and rotate grocery, dairy, frozen and bulk items. They build and maintain produce displays and rotate back stock and sales floor product. Flex clerks may also assist other departments, such as the Deli.
Main Job Responsibilities:
- Provides excellent, professional customer service
- Stocks and rotates all grocery, dairy, frozen and bulk products
- Faces grocery, dairy and frozen aisles
- Maintains organization and order of back-stock products
- Builds and maintains produce displays and rotates produce in back stock and sales floor
- Updates price changes and signage
- Ensures department sanitation, cleanliness and safety standards are met
- Operates all equipment in accordance with PCC standards
- Maintains cleanliness and order throughout the store
- May bag groceries and provide carryout
- Serves as the go-to person for special orders and grocery questions when needed
- Works DSD orders when assigned
- Accurately and efficiently scan and key items into register
Receive and process all payments according to PCC standards
- Perform basic math skills and proficient at 10-key
- Communicate effectively about PCC's membership and programs
- Handle merchandise returns
- Bag groceries according to PCC bagging guidelines
- Maintain an orderly appearance at the register
- Assists other departments as needed
Qualifications and Skills:
- Proven ability to provide excellent, professional customer service
- Available to work a variety of shifts, including evenings and weekends
- Ability to work independently and as part of a team
- Must be dependable, have excellent organizational skills, accuracy, and attention to detail
- Must demonstrate basic math skills and proficiency at 10-key
- Excellent attention to detail and multitasking skills
- Previous retail or public customer contact experience preferred but not required; background in cashiering or retail grocery industry ideal
- Must be able to meet the physical demands of the job including standing, bending, twisting, and lifting 10-40lbs regularly
- Must be at least 18 years of age
Behaviors and Competencies: PCC is a company where culture and values are at the heart of who we are and what we do. Everyone at PCC is expected to:
- Collaborate
- Demonstrate Kindness
- Focus on the customer
- Instill trust
- Value diversity
Location: 11435 Avondale Rd NE, Redmond, WA 98052
Job Type: Full-time