What are the responsibilities and job description for the Customer Success Coordinator position at Peach?
About Peach
Peach is one of the nation’s premier lunch box delivery services for offices, but we offer much more. We have operations in Seattle, San Francisco, San Diego, Boston, Austin, Denver and even NYC. As we enter into the post-pandemic world, employers are looking for ways to show they value their employees and want to create an environment where each person feels like they belong. Peach is leading the way on these efforts by offering these companies multiple ways to help encourage their employees back to the office, regardless of whether that means full time, hybrid or once in a blue moon. That’s where you come in. We are looking for a Customer Success Coordinator who can land new clients and help grow Peach’s reach, products and brand.
We are well-positioned to capture this new segment of employer-sponsored lunch meal benefits, and with over 8 years of experience in delivery and daily operations, we can provide unmatched service to our clients. To start, this position will be selling Peach’s existing products to companies who have expressed an interest in working with Peach. However, as the Customer Success Coordinator at Peach, you’ll have the opportunity to grow & expand the role by successfully expanding Peach’s client list while also advising Peaches teams on how to improve our products. This is a base commission, in-office position in downtown Seattle.
Roles and Responsibilities
- Execute the company’s sales process to engage with new clients to achieve company sales goals
- Conduct virtual client meetings and demo the product effectively
- Develop a relationship with current clients in your territory to achieve company client retention goals
- Own client onboarding and implementation process
- Execute email marketing to reach new clients in your territory
Skills
- Excellent communication skills
- Prioritization, time management and organizational skills
- Multitasking
- Tech-savvy
- Exceptional written and verbal English
- Attention to detail when following SOP
- Team player who is willing to jump in wherever needed to help your clients, and make Peach successful
What We Offer
- Competitive compensation package with salary and commission
- Paid vacation, holidays and sick leave
- Free lunch
- 401(k)
- Company sponsored health, dental and vision
- MacBook, standing table, external monitor and office space in downtown Seattle
Salary : $45 - $70