Business Partner - Sales Ops

Higher Education Sales Representative

Pearson Overview

Learning is one of the world’s most powerful forces for change. As the world’s largest learning company, Pearson has been contributing to a profound impact on our world since its formation in 1844. Pearson employs more than 20,000, operates in 70 countries, and delivers products and services in nearly 200 countries. Each one is furthering a common purpose: to help people achieve their highest potential through learning. Towards this goal, Pearson provides a diverse global community with high quality digital content, learning experiences, assessments, and qualifications to build skills and proactively impact our evolving world. Pearson works with globally recognized educational institutions, employers, and governments, deploying its expertise across a broad range of subject matter and age groups.

Tens of millions of people rely on Pearson for learning throughout their lives. Pearson’s knowledge and experience help create the best content delivered in the most appropriate way for the best learner outcomes - whether digitally to help children read or online courses to upskill career-driven professionals. With advances in technology and changes in consumer habits, Pearson helps people reach their goals regardless of their location and preferred learning modality. From carefully designed online resources and rich content, to full course and curriculum support – Pearson’s products address the entirety of a person’s learning starting with formal education to the workplace and beyond.

While formal education comprises 75 percent of the learning market, projections indicate over one billion more learners will progress through formal education by 2030 owing to a growing global middle class, longer careers and increasing consumer demand for lifelong and non-academic learning, particularly for reskilling and upskilling. To meet the needs of today’s learners, Pearson is split into five business divisions; each with its own focus and expertise, all supported by the Direct-to-Consumer group.

Diversity, Equity & Inclusion

At Pearson, we’re committed to a world that is always learning and to our talented team who makes it all possible. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us too always be better.

We believe that wherever learning flourishes so do people. We value diversity, equity, and inclusion. We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.

Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant place to work. People are at the centre, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce please visit https://www.pearson.com/careers/diversity-and-inclusion.html

Role Description

Pearson’s Higher Education North America Sales Operations team is seeking Business Partner’s that are stand-out leaders with a proven track record of sales success, business advisors, proactive in nature, ultra-responsive, creative problem solvers to support the Sales Leadership for their assigned region.

Each Business Partner will be expected to work closely with members of the sales team in their region to drive critical business objectives. You will have or develop a thorough understanding of the business and markets to play a lead role in the development of forecasts for revenues, bookings, deal and backlog management, monitoring/analyzing sales programs and will lead efforts, partnering with other functional team members, to improve business processes and drive revenue growth for the region.

Business Partners report into Director, Sales Operations. This is a remote/home-based position but it is preferred that you live within the region you support with travel regional and national meetings. Relocation package not available for this position.

Primary role responsibilities include, but are not limited to

• Assist the VP of Sales to drive to achievement of revenue and bookings targets

• Be a thought leader and strategic thinker – always looking for ways to improve the reporting data to provide valuable insight into the productivity of the sales organization, finding improvements in Sales Process via Salesforce, and finding areas the team needs more training Drive and support efforts to improve business processes. Relentlessly seek out root cause problems and address them in an effort to evolve and improve business processes

• Develop strong business relationships with the field sales team in becoming a valued business partner and trusted advisor

• Lead the development of quarterly and annual revenue and bookings forecasts/budgets, providing revenue guidance and recommendations to sales management

• Annual Quota deployment and Sales Territory Structure establishment and maintenance.

• Proficiency in the use of the technology and tools leveraged by the sales organization to manage the business (Salesforce, Tableau)

• Ensure that Salesforce Account and Opportunity data is accurate and updated with correct Sales Rep ownership

• Generate, quality check and deliver the weekly Salesforce Pipeline and Bookings reports

• Lead the effort in building and driving sales cadence with Sales, including weekly forecast calls

• Work with Sales Leadership to build quarterly and annual bookings and revenue forecasts and budgets

• Respond to requests for data, information and reports as they come in/are needed.

• Represent the Sales Operations and Sales Field Organization on corporate projects that impact the productivity and efficiency of the sales organization – in some cases lead and manage some or all aspects of these projects ensuring timely completion.

Accountabilities

• Achieving or exceeding set targets

• Developing net new relationships with faculty who are not currently using Pearson products/materials

• Collaborating with various specialists and account executives to implement effective program-wide or institution-wide solutions

• Tracking and reporting in OneCRM.

• Support Diversity, Equity and Inclusion (DEI) initiatives

Capabilities

• Initiative-taking; self-directed

• Problem solver

• Trust-worthy and dependable- a trusted advisor

• Proactive- address things before they become issues

• See into the future with data

• Determination and desire to achieve results- takes everything one step further

• Optimism and positive energy, thrives in a team environment

• Responsive and helpful

• Accountable, strategic leader

• Consistent track record for excelling in a fast-paced business environment

• Strong written, oral, and presentational communication skills

• Resilience and the ability to overcome challenges to achieve outcomes

• Highly organized with ability to prioritize tasks and meet deadlines

• Collaboration skills while working towards a common goal

Qualifications

• A Bachelor's degree or an equivalent combination of education and successful work experiences

• Strong financial acumen

• Demonstrated proficiency with Office tools, mobile technologies, and business systems (Salesforce, Tableau)

• Ability to work with all cross-functional teams, build relationships and manage-up within the sales organization

• Must be able to travel at least 15%

Pearson provides a flexible work environment for its employees. We believe that the ability to work from anywhere, anytime in work/life balance is a critical part of our culture and employee satisfaction. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.  

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here:  http://www.pearson.com/careers/diversity-and-inclusion.html 

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: SALES

Organization: Higher Education

Schedule: FULL_TIME

Req ID: 8664