Manager Speech Services

Manager of Speech Services

Work at Home

Job Description: Manager of Speech Services

Company Summary:

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Position Summary:

Working from a home office, the Manager of Speech Services will directly supervise a team of Speech Language Pathologists (SLPs) and ensure the delivery of Speech Services to assigned Partner Schools. The Manager of Speech Services will monitor Speech Language Pathologist effectiveness during therapy sessions and track student participation and progress towards goals. Responsibilities for this role include SLP hiring and onboarding, facilitating training and professional development, daily supervision and performance evaluation of SLPs, and completion of departmental projects as assigned. The Manager of Speech Services will report to a Service Delivery Partner and operate within the pod structure.

Primary Responsibilities:

• Interview, hire, train, and supervise a team of full-time and part-time SLPs who work from their homes and provide teletherapy;
• Analyze pertinent reports to ensure and monitor SLP intervention in the case of low student participation/performance;
• Collaborate with Pearson Virtual School colleagues to develop and implement department policies and procedures;
• Support and lead professional development activities, as requested;
• Coordinate with the Director and Speech admin team on staffing allocations and staffing strategies to ensure a strong pipeline of SLPs, hired and trained in a timely manner;
• Communicate and collaborate effectively with Special Education Leaders and their teams to ensure full implementation of program policies and procedures by SLPs;
• Become an expert on school and state specific policies and procedures for implementing Live Speech services for assigned partner schools;
• Conduct performance evaluations for all direct reports by providing high-quality written and verbal feedback on a regular basis and documenting and addressing all performance issues and concerns, including conducting log audits and twice-yearly formal evaluations;
• Ensure that SLPs exhibit and maintain a high level of professionalism, therapeutic support, and customer service;
• Maintain a high level of communication with SLPs, meeting at least bimonthly to ensure compliance with departmental and program expectations, facilitate team collaboration, and to provide support;
• Support SLPs in Career Ladder roles, and specifically oversee any assigned projects, providing coaching and supervision as needed;
• Assist direct reports in the understanding of certification and professional development requirements and monitor to ensure completion;
• Coordinate with the Speech Services Lead and Service Delivery Partner on staffing allocations and staffing strategies to ensure proper coverage at each school;
• Develop a positive working relationship between the Speech Services team, and the schools and programs we serve;
• Collaborate with the Service Delivery Partner regularly to ensure effective communication of service for schools
• Assist SLPs with implementing any program changes and/or new software applications;
• Ensure there is a focus on community and collaboration within the SLP team;
• Review and submit timesheets to payroll for assigned staff;
• Exemplify the company’s core values (brave, decent, imaginative, accountable, curious, customer-centric, and collaborative); and
• Complete additional duties as assigned.

Pearson Online & Blended Learning is focused on providing a flexible work environment to its employees, including the ability to work from home on a regular basis in most positions. We believe that flexibility in work/life balance is a critical part of our culture and employee satisfaction, and we are proud to provide to our employees the ability to work from anywhere, anytime. In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations.

The following equipment will be provided to you by the company as a full-time employee:

• Laptop
• Headset

The following equipment will need to be provided by you, as the employee, when working from home:

• 2nd monitor
• Mouse
• Keyboard

Requirements:

• Minimum of 5 years of experience as a licensed SLP providing direct speech services (teletherapy experience preferred)
• Minimum of 3 years supervisory experience preferred
• Master’s degree in a related field required
• Holds current speech language pathologist license in state of residency
• Holds current ASHA certification
• Prefers speech language pathologist certification in one or more states
• Ability to obtain and maintain multiple required state certifications and clearances as assigned for the role
• Strong leadership qualities and a commitment to accountability for student goal achievement
• Proven ability to analyze and interpret accountability data
• Comfortable presenting information to both small and large groups
• Technologically proficient (especially with the use of Microsoft Office and Google Apps)
• Customer focused approach, with excellent communication skills, both oral and written·
• Innovative and creative problem solver, with a high degree of adaptability to shift priorities
• Demonstrated ability to manage multiple projects simultaneously and thrive in a fast-paced environment
• Team player- demonstrated ability to collaborate with colleagues and delegate responsibility to accomplish objectives
• Commitment to regularly demonstrating the Pearson OBL Core Values: Brave, Decent, Accountable, Imaginative, Customer-centric, Collaborative, and Curious
• Some travel may be required

Key Capabilities:

• Customer Centric – Acts with a strong customer mindset (both internal and external) and is a visible advocate for the customer. Builds strong relationships with customers and uses those to improve their experience and outcomes.
• Communication - A great communicator who engages teams and stakeholders with thoughtful delivery and messages that resonate.
• Building a strong team - Creates strong morale and inclusive spirit within team, proactively addresses team performance and communication challenges and blends new people into teams when needed. Has a track record of hiring and/or quickly and effectively onboarding great talent.
• Works well in a matrix - Models collaboration, solves problems with peers, builds trust and support.
• Takes personal responsibility – Can be relied on to complete tasks timely and well, demonstrates “ownership” regardless of the outcome, proactive in exploring and leveraging new opportunities.

The anticipated starting salary range for Colorado-based individuals expressing interest in this position is $70,000-$75,000. This position is eligible to participate in an annual incentive program. Benefits available to eligible employees can be seen at: https://pearsonbenefitsus.com/

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: LEARNING DELIVERY

Organization: Virtual Learning

Schedule: FULL\_TIME

Req ID: 9845

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