What are the responsibilities and job description for the Patient Coordinator - SC position at Pediatric Dental Group Pc?
Patient Coordinator
Primary Responsibilities:
- Taking phone calls at every opportunity is the top priority among daily duties.
- Scheduling appointments according to three office schedules
- Receiving and answering calls from patients, both new and existing
- Route calls to the proper office as needed for billing, x-rays, or surgery.
- Follow the 5 Star certification process on all phone calls and stay certified each month
- Record all new patients you schedule and enter demographics in DOX correctly
- Call new patients to confirm their appointments, and follow up with those who have missed their appointments
- Maintain a cancellation list for each office location that lists parents who would like to be called in the event of a cancellation
- Maintain a list of patients that do not reschedule and follow up with them at a later date to try to reschedule their appointment
- Check the voicemail at scheduled times and return any emails
Incentives
- Unparalleled support to grow your skills and career
- A culture that promotes hard work, fun and joy in the workplace
- Competitive pay
- Uniform allowance
- Options for medical, dental and vision benefits
- 401 K
- Bonus opportunities
Salary : $16 - $21
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