Lead Receptionist at Doctor's Office

We are a warm and welcoming pediatric ophthalmology practice with a specialized optical shop attached. We are looking to hire a front desk associate who enjoys being around children and is motivated and efficient. We are a family-oriented practice that prioritizes quality over quantity.

We are a small team and work together to help each other take exceptional care of patients everyday. Having a pleasant and professional environment is of key importance to us.

Interested parties, please send your resumes to us at idocoffice@gmail.com. We'll arrange an interview right away.

Requirements:

• Organized
• Likes being around children/families
• Professional manner & presentation
• Reliable
• Team player
• Detail Oriented is a must
• Interested in learning/ willing to be trained

Main Responsibilities:

• Greeting patients with a welcoming smile
• Scanning/verifying insurance
• Collecting copayments
• Updating information in Practice Management software
• Manage phone flow
• Schedule appointments
• File charts and organize
• Checking in and checking out patients
• Keeping front desk/reception area organized
• Managing patient concerns or ensuring they are sent to the appropriate staff.
• May perform charge entry process.
• Performs miscellaneous job-related duties as assigned
• Able to maintain confidentiality and discretion with medical records and patient information.
• Must have excellent organizational, verbal, and written communication skills.
• Must have the ability to perform well in a busy office with the ability to multitask.
• We love someone who is willing to learn and take on additional roles when needed.

Job Types: Full-time

Pay: $19 - $22 per hour

Benefits:

• Health insurance
• Employee discounts
• 401K contribution
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Livingston, NJ: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Previous related experience appreciated, but not required. As long as you are motivated and happy to learn, we are happy to teach you.
• Bilingual (English/Spanish) is preferred but not required

Work Location: One location

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

Healthcare setting:

• Outpatient
• Private practice

Medical specialties:

• Ophthalmology
• Pediatrics

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person