What are the responsibilities and job description for the Showroom Manager - Ross Park Mall position at Peloton?
ABOUT THE ROLE
Customer-centric, sales-oriented, team focused and tech-savvy. The Showroom Manager takes an active role on the sales floor and within the local community. Our Showroom Managers are sales-oriented managers who lead, mentor and nurture a team-oriented environment while creating an exceptional customer experience. They are top sellers who coach and guide the team in sales methodology and follow-up in order to meet and exceed sales goals. In addition to strong selling skills and business acumen, our Showroom Managers must possess strong operational skills. The ideal candidate for this role must be highly organized and possess strong analytical skills, strategic agility and excellent training and communication skills.
YOUR DAILY IMPACT AT PELOTON
- Provide sales direction and guidance to the showroom team to inspire and enable them to meet or exceed sales targets on a daily/weekly/monthly basis
- Achieve and exceed sales goals via business analysis, sales training, and member support
- Ability to analyze showroom and individual sales representative’s metrics within Salesforce in order to identify business/sales opportunities
- Identify areas for development in individual sales specialist’s performance and train accordingly
- Develop and nurture a customer-centric culture among your team by leading by example
- Network and coordinate with key individuals and businesses in the local community to promote Peloton and drive sales
- Act as the conduit between corporate and local showroom - disseminating all necessary information & policies and procedures
- Ensure team adheres to corporate guidelines regarding company outreach
- Ability to communicate upward and within your team
- Source, interview, hire, lead, and develop a team of highly qualified sales specialists
- Adhere to corporate directed processes regarding store operations (including but not limited to merchandise display and physical inventory)
- Strong operational skills (including payroll management, staffing, supplies, and maintenance/cleanliness of showroom)
YOU BRING TO PELOTON
- Proven ability to lead, inspire and train a sales team
- Experience analyzing business metrics; identifying opportunities and creating solutions
- Familiarity with the local market; able to identify and act on key networking opportunities in a professional manner
- Solid history of meeting and exceeding sales goals
- Strong record of sourcing, training, and retaining top sales talent
- Strong clientele background
- Prior management experience
- Self-motivated and driven individual - not satisfied with the status quo
- Solutions-oriented - solutions and ideas before complaints
- Ability and desire to grow/learn
- Solid understanding of Peloton’s company vision and brand image with the ability to communicate it effectively and with enthusiasm
- Demonstrated passion for fitness and wellness
- Must be able to work nights, weekends, and holidays
- Proficiency with MS applications (Word, Excel, etc), Apple Products, Google Drive and Salesforce a plus
PHYSICAL REQUIREMENTS
This is primarily an active position, involving long periods of standing and lifting items weighing 25 lbs or more. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.