Account Supervisor

Account Supervisor

Cincinnati, OH, US

TO ACCOUNT SUPERVISOR

Job Title: Account Supervisor

Reports To: Associate Director

FLSA Status: Full Time - Salaried, Exempt 

Location: Cincinnati, OH 

Who is pep?

pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space.   Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies.  We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.

Our company has evolved since we started 18 years ago, but there is one thing that has remained a constant.  at pep, we put people first.  Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture.   We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive.  And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals. 

We’re looking for teammates who are driven, eager to learn, agile, positive, and client focused to join and contribute to our team.  If this sounds like you and you want to be a part of something special, then click below to apply.

Summary of Position:   

The Account Supervisor position is responsible for leading and inspiring their team of project managers.   The Account Supervisor is a self-motivator who is creative and passionate in  maintaining a client gameplan focused on relationship advocacy, business retention efforts, and growth.  Ideal candidate is able to work with clients to uncover their business needs and objectives and work to bring solutions and new ideas to meet their objectives.

Key Responsibilities and Attributes:

• Responsible for executional excellence and strong metric performance for yourself & team including: growth, customer-satisfaction, cost savings, error reduction, retention, and innovation
• Stay abreast on your client’s presence in the market as well as their competitors.  Understand clients’ values and initiatives and bring them to life
• Consult and recommend marketing solutions to clients by continually researching the latest industry trends and opportunities
• Seek new business opportunities and find innovative solutions for current clients
• Research, learn and grow with the ever-changing marketing landscape, not limited to sweepstakes, consumer rewards, mobile rebates, influencer marketing, augmented reality, metaverse, and voice activation
• Build strong relationships with your individual team members and adopt a servant leadership approach
• Develop your team with bi-weekly individual meetings, focusing on company-wide and individual goals

• Manage workload distribution on your team: continually reviewing and evaluating the structure and modifying as needed

Knowledge/Skills Preferred:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A successful candidate will have the following skills:

• 3-5 years of experience in the marketing industry and a 4-year bachelor’s degree preferred but not required
• Ability to do intermediate-level math (calculate figures and amounts such as discounts, interest, commissions, and percentages)
• Experience in Microsoft Outlook, Word, Power Point, and Excel and typing skills should be a minimum of 55 wpm
• Ability to lead a team and utilize your team members strengths and delegate tasks as appropriate
• Work effectively in a fast-paced environment and be comfortable with the rapidly evolving marketing landscape
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

*pep provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, pep complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 pep expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of pep’s employees to perform their job duties may result in discipline up to and including discharge.