Data Acquisition Manager

Required Qualifications:

• Bachelor’s Degree or Master’s Degree from an accredited university in a field of study that can be reasonably interpreted to perform tasks related to this position
• A minimum of three years of experience in the health care data field
• A minimum of three years supervisory/managerial experience in the health care data field
• Certification as a Project Management Professional, or similar designation
• Knowledge and working experience with the Medicare program
• US Citizenship is required

Preferred Qualifications:

• Expert representational, oral, and written communication skills
• Superior organizational and interpersonal skills and demonstrated ability to interface effectively via written and oral forums with personnel at all levels of government
• Expert skills using MS Office Suite, including Outlook, Word, Excel, and PowerPoint
• Ability to effectively work independently and as a member of a team
• Previous experience with CERT program preferred

* The position is contingent pending contract award.*

We are looking to add a Data Acquisition Manger to our team of talented professionals.

What you'll do:

The Data Acquisition Manager shall be primarily responsible for overseeing technical and support functions of data collection from multiple Medicare systems and other data related tasks. The Data Acquisitions Manager shall be in direct communication with the Program Director and provide technical assistance to the CMS Comprehensive Error Rate Testing (CERT) staff and CERT SC staff, as necessary.  This candidate will also be responsible for the following:

• Manage the establishment, deployment, monitoring, maintenance, upgrade, enhancement, and support of all IT systems including servers, PCs, printers/copiers, and peripheral hardware, along with associated software, and network connectivity
• Implement and manage IT policies and procedures, including those for architecture, disaster recovery, operations, and support
• Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected
• Ensures maximum issue resolution in minimum time to meet Service Level Agreements
• Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes
• Coordinates customer service activities with other internal functions
• Assists users with computer hardware and/or software applications (e.g., website access, email setup, troubleshooting, etc.) for the purpose of providing immediate problem resolution
• In-depth applications knowledge of company's products, services and/or systems where some operations and applications may be 24/7
• Telework available from the contiguous United States