MongoDB DBA (Remote)

Percona is a leader in providing best-of-breed enterprise-class support, consulting, managed services, training and software for MySQL®, MariaDB®, MongoDB®, PostgreSQL® and other open source databases in on-premises and cloud environments. Our services and software accommodate rapid growth and application development, help companies develop and deploy agile solutions and improve your ability to keep up with customer needs. Discover what it means to work with some of the smartest people in the industry, and help solve some of the most challenging customer problems. We offer flexible hours, competitive salaries, the ability to work remote and the amazing experience of working with a multinational team of experts. As a Remote DBA, you will troubleshoot and resolve customer issues related to DB systems availability and performance.  You will develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through regular communication and engagement with their environments.  You will perform technical work that requires planning and scheduling to ensure the best possible solution is delivered on time.  You will react on incidents and provide solutions aiming at maintained environments’ improvements. You will work in a fast paced environment where we are responsible for companies’ most critical systems. Customers count on us to keep their MongoDB databases running and we are vital to the success of their business. You will work remotely; there is no central office, and most people work from their homes. Occasional travel will be required for internal meetings. Access to a reliable high-speed internet connection is required. Working hours depending on the timezone ( in UTC ) Mandatory shift hours ( 2 hours extra that may be served before or after the mandatory shift hours): US East shift - 12:30pm - 6:30pm US West shift - 6:30pm - 12:30am   Each team member has an on-call duty during the weekends -  12h on Saturday and 12h on Sunday once a month.