Supervisor (Full-time)

*After probation rate increases to $19*

Core Responsibilities

· Administer the best level of care and service to our patients

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Manage time efficiently and effectively

· Pass on information from upper management to employees and vice versa

· Prepare and submit weekly progress reports

· Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

· Communicate effectively with other managers and employees

· Open and close the shop

· All other duties assigned.

Desired Competencies

· Provide exceptional patient service

· Ability to communicate effectively via email, phone and in person.

· Problem-solving and problem analysis skills.

· Ability to stay on task with minimal supervision to meet daily, weekly, and monthly deadlines.

· Reliability, Initiative, Adaptability, Patience, and Integrity.

· Attention to detail with the ability to multitask while keeping accurate documentation.

· Transportation availability for various errands and in-person payment deliveries with the ability to lift up to 25lbs.

· Knowledge of Microsoft Office Suite, computers, excel, current software, and other office tools.

· Ability to effectively read, write, and communicate in the English language.

· Skill in serving and working effectively with both external and internal customers in a professional, respectful manner.

· Skill in listening and conveying awareness of problems or issues to find a resolution.

· Skill in identifying and systematically organizing resources to prioritize fluctuating workloads, optimize efficiency, and ensure the achievement of company goals.

· Ability to understand policies and procedures and follow appropriately.

Qualifications

· High School Graduate or GED

· 1-2 years of supervisory experience a plus will train for a supervisory role. Industry experience a plus.

Working Conditions

Positions in this class require: typing, talking, hearing, seeing, and repetitive motions. May be required to lift up to 25 pounds, carry, push, pull or otherwise move objects while completing essential functions. This position is comprised of sedentary work, which involves sitting at a computer a majority of the workday; walking and standing are required only occasionally. The employee is required to have close visual acuity to perform activities such as: preparing and analyzing data and figures, viewing a computer screen, handling smartphone devices, and reading extensively. The office environment is climate controlled and little outside activity. Some travel and driving may be.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All staff may be required to perform duties outside of their typical responsibilities from time to time as needed. MWG Holdings Group, INC. and its entities are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or disability, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Ability to commute/relocate:

• Shasta Lake, CA 96019: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you at least 21 years of age?

Experience:

• Customer service: 2 years (Required)
• Supervising: 2 years (Required)
• Inventory control: 2 years (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person